Hi,
We have an below urgent requirement from our client.
*Title: System Administrator*
*Location: *Santa Clara, CA
*Duration: *9+ month
*Technical/Functional Skills: *
- 5+ years of relevant IT experience or education
- *Position requires candidate to presently reside in the Silicon
Valley*
- Manage requests on a ticketing system
- Manage all IT Resources
- Deploy, setup and maintain enterprise grade hardware from various
manufactures.
- Work with customers to insure that the setup and configuration of
hardware and operating systems is transparent to the
production/development/testing environments
- Provides technical support and training to internal customers by
performing the following duties.
- Analyze complex customer issues to identify problem area(s),
recommend solution and take corrective action
- Accurately gather information and document customer issues through
the help desk tool
- Provide excellent and courteous customer service and communication
skills
- Respond to incoming customer inquiries
- Have a strong understanding of networking, server and desktop
technologies
- Broad exposure to enterprise hardware class hardware both on the
desktop and back office.
- Advanced Windows experience, Windows 2000, 2003, 2008, XP & 7 in
particular
- Exposure to CLI interface on Cisco switches is a plus
- Good troubleshooting and diagnostic skills on a variety of hardware
& software
- Good technical communication & documentation skills, ability to
communicate with our local user community and remote teams at other Atheros
locations.
- Ability to work both independently with little supervision as well
as in a team environment
- Ability to prioritize tasks
- Good organizational skills
- Ability to lift up to 50lbs
- Basic LINUX experience
- LAN Desk management console experience is a plus
- Ability to multi-task and understand changing priorities
- Ability to work well with a team but also independently as needed
- Follow documented processes and procedures
- General positive customer service attitude
- Project management skills
- Good follow up and a since of ownership of issues
- Action, detail oriented individual with the ability to self
initiate
* *
*Thanks & Regards.*
*--*
*Rajveer*
*Technical Recruiter,
Sriven Technologies LLC ..,
E-Mail: **[email protected]* <[email protected]>*
Web: **www.sriventech.com* <http://www.sriventech.com/>*
Ph: 703-842-4305x307
Fax: 1866 725-2860*
**
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