Job Title:* VMWARE Technical Support Analyst*

Work Location: USA – *Nashville, TN*

Assignment Duration: 1 year

Rate Range -   30 - 40

 *C2C is fine. H-1 is fine*



*Technical Skills *

·         Hands-on technical skills with VMware ESX 3.5 and 4.1 – *VMware
Certified Professional 3.5 and up preferred*

·         Setup and operation of TCP/IP networking on Linux or Unix
server– Microsoft  Certified System Engineer (MCSE) or
*Cisco Certified Network Associate preferred*

·         Experience in enterprise and public data centers working with
firewalls, load-balancers, taps, switches, routers, reverse proxy caches,
and traffic shapers

·         Ability to diagram and explain complex, highly available
multi-tiered network topologies

·         Experience working with database solutions (MySql a plus)

·         2-5 years of technical support or professionals services in a
high technical customer facing work environment

·         Familiarity with the installation and configuration of Linux or
Unix operating systems (nice to have, no mandatory)

·         Clear understanding of the HTTP and HTTPS protocol

·         Familiarity with Content Delivery Network Services





*Soft Skills*

·         Strong verbal agility and fluent written communication skills
(English)

·         Tack-sharp analytical and problem solving abilities

·         Experience on handling Service Level Agreements (SLA)

·         Professional telephone and e-mail etiquette

·         customer centric

·         Attention to details

* *

*Nice to Have Skills*

·         Familiarity with mission-critical, multi-tiered web applications
such as those that run on WebSphere, WebLogic, Microsoft IIS, ATG Dynamo,
or Oracle 8i

·         Familiarity with load-testing and traffic generation including
hosted synthetic testing (Keynote, Gomez, AcitveWatch) and load generation
(Mercury LoadRunner, Rational Robot, Empirix, SilkTest)

·         Familiarity operating Business Intelligence and/or Reporting
solutions

·         Familiarity with network monitoring via SNMP and enterprise
management platforms such as HP Openview, IBM Tivoli, BMC Patrol, Concord
e-Health, Mercury Topaz, and CA Unicenter

·         Experience with high-traffic web services, including capacity
analysis, monitoring, and change management.





Thanks & Regards,

* *

[image: Description: SaxonEmaillogo]*RAM***

* *

*W* 972-550-9346 x 209 |* F *866-405-9572 |* E *[email protected]

www.saxon-global.com | 1320 Greenway Drive, Ste 660, Irving, TX 75038

*GTalk*: *recruiter.ramu*



Microsoft Gold Certified Partner            2009-2011 Honoree:  Inc 500
fastest growing companies       TechServe Alliance Member
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