*Requirement *

*Location: Cincinnati (OH)*

*Manufacturing QA *

*Fulltime with Birlasoft*

*Salary DOE*



Job Description:

*Technical Skill Requirements:* ·

Knowledge of Manufacturing Quality processes·

Technical expertise with Windows IIS in a distributed environment, Oracle
database·

Understanding of Appworx, Webmethods as integration tools



*Job Responsibilities:·*

L1 Support, dealing directly with employees or customers who have technical
issues such as forgotten passwords, new logins, TIPQA configuration and
system integration issues. *Tasks may include:*

o   Coordinating, installing and configuring TIPQA software upgrades – Due
to TIPQA frequent releases, our client often does one upgrade that
represents several TIPQA releases.

·         Diagnosing and solving software & integration issues

o   Logging and working customer/employee issues following our client
processo   Working with customer and third party software to configure
system

o   Monitor interfaces and identify and fix issues

o   Coordinate with integration resources to support and test changes to
interfaces

o   Analyzing call logs to spot trends and underlying issues

o   Track vendor issues and coordinate understanding of bug fixes with
customer/employee?

o   Usually Support only works with Production. However since this is a
third party product, the support team will need to support upgrades and
integration testing for all dev, QA and prod environments.

·         Reporting integration support

 Thanks and Regards,

* *

*Venu Kumar*

*[email protected]*

IT Intellects Inc.

1125 Victoria Blake Ln Belmont, NC 28012-6529
Desk: 828-919-8918 | Fax: (732) 359-1525 | www.itintellects.com
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