Hello Partners, Role: Technical Business Analyst Duration: Min 4 Months (Can go long term if the candidate is right fit) Location: Vernon Hills, IL (Candidate MUST be LOCAL to IL)
Key skills: knowledge of BMC Remedy solutions and data management project work Summary: Analyze business processes. Identify, evaluate, develop and/or redesign systems and procedures to meet user requirements. Create detailed written user requirements for incorporation into Global IT Asset Management program. Assist in the development of program documentation and training materials as well as training processes. Maintenance of asset management data in Remedy system. Essential Duties and Responsibilities: Own key tasks, demonstrate solid business knowledge, require moderate direction, give minimal guidance to others, handle moderately complex problems, and provide support to Global IT Asset Management policy and processes. 1) Gather, understand and document business objectives, specifications and requirements for the management of IT assets globally. 2) Management of data in the Asset module of Remedy to include the creation of configuration items, drive consistency of data, and coordinate data management across partner IT teams, regions, and businesses. 3) Define, design, and document business flows and processes related to IT asset management processes, related processes, and integration points. 4) Define and articulate business rules required for data accuracy and consistency. Identify and resolve data quality issues. Act as the primary contact for the data management process. 5) Provide end-user support on Remedy Asset Management system. 6) Identify, analyze, propose and document appropriate solutions for problems and issues that may impact the program. Identify and understand issues that may impact day-to-day operations and/or project costs. Use technical tools for (queries, process maps, etc) for problem resolution. 7) Update and maintain product catalog including the normalization of data mapping for integrations and discovery tools. 8) Communicate status, solutions and concerns. Disseminate information in a timely manner within the team and across functions or teams. Establish and maintain relationships within the business or function. 9) Provide cross-functional and business knowledge to develop business system and process alternatives. 10) Lead small / medium project as needed. Qualifications: Solid knowledge of the BMC Remedy Asset/Contract Management system. Strong communication skills (verbal/written/listening). Solid business knowledge. Sense of urgency with strong follow-up skills. Must be detailed oriented and able to work within a team setting. Regards: Sam Williams - Recruiting Manager ITBrainiac Inc. Direct : 646-499-5264|| Fax : Fax 312.582.2699 116 Village Blvd, Suite 200 - Princeton, NJ 08540 swilli...@itbtalent.com || swilli...@itbrainiac.com www.itbrainiac.com -- You received this message because you are subscribed to the Google Groups "oraapps" group. To unsubscribe from this group and stop receiving emails from it, send an email to oraapps+unsubscr...@googlegroups.com. To post to this group, send email to oraapps@googlegroups.com. Visit this group at http://groups.google.com/group/oraapps. For more options, visit https://groups.google.com/groups/opt_out.
