I have a very urgent DIRECT CLIENT requirement for  Computer
Operatorin Columbia,
SC. Please Let Me Know If you have available candidate, please reply with
their word resume, location, rate and contact number.

Please send the resumes at Raj@cncconsu <r...@cncconsulting.com>
Job Title: Computer Operator
Location: Columbia, SC
Duration: 12 months

There are the possibility of three shifts.

7:00am to 3:30; 8:00am to 5:00pm; 11:00am to 8:00pm

Please make sure that the top of resumes reflect the candidates
understanding of the possibility of changing shift work.

SCOPE OF PROJECT

Background:

The South Carolina Department of Revenue (SCDOR) has, as a strategic asset
for the agency, a Computer Operations system that provides the agency with
timely information regarding compliance, tax collections and financial
forecasting. Currently, we are short three positions do to untimely
departures and the current staff has to work substantial hours above their
normal working schedule to keep up with work requirements. This
organization will phase out over the next three years as the new COTS tax
system is deployed. For that reason, we would like to maintain/replace
current staffing levels with contractors.

Summary:

As the size and complexity of the Computer Operations system has grown and
is currently a 24x7 operation. The intent of this work order is to
supplement the DOR Support and Maintenance functions focusing on the batch
processing of mainframe jobs and SCITS job processing with is the
responsibility of this organizational team.

Under general supervision, the Computer Operator will be reporting directly
to the Computer Operations Manager and TSD division of South Carolina DOR.
One main focus of this position is to supplement the current staffing
levels in accordance with the needs of the Agency’s SCITTS and mainframe
operations. The Computer Operator must possess knowledge and experience of
a MainFrame computer using CA7 scheduling software and server based
computers using Autosys. General duties include managing daily shifts in
Computer Operations, monitoring MainFrame job activity, assisting with
AutoSys and other related duties in a computer room environment.
Effectively research and provide guidance leading to solutions with our
strategic direction initiatives, monitoring network infrastructure and
security, assisting in supporting disaster recover/failover scenarios. The
Computer Operator must be a team player that ensures the stability and
integrity of network, data and server services through monitoring,
maintenance, support, and optimization of all server and mainframe systems.
This individual will be required for work both day and evening shifts as
directed. Experience in these areas would be a plus: maintenance and
operation of mail inserter and preparation of mailing.

GENERAL RESPONSIBILITIES

Non-Technical

Effectively interact and communicate with peers to manager-level IT
professionals.
Provide feedback to team regarding product issues, enhancements and new
features.
Must have initiative, drive and be a self-starter.
Ability to ask pertinent questions of others.
Proactively seek to identify, communicate and implement process related
improvements.
Effectively manage multiple tasks and activities concurrently and able to
provide periodic status updates to key stakeholders.
Collaborate extensively with peers and management to resolve client issues
while actively contributing to a growing knowledge network that improves
the effectiveness of our team and the information available to our clients.
Prioritize numerous issues of varying severity, and effectively manage the
resolution of all issues within accepted service levels. This includes
ownership of the data entered into the Helpdesk system and appropriately
updating both client and appropriate employees of status of all issues on a
timely basis.
Good customer skills, be attentive to detail, and responsive to customer
tickets.
Ability to perform unattended troubleshooting, document said
troubleshooting and hand off for other techs.

Technical

Troubleshoot and recommend technical solutions for customer issues related
to software setup and configuration.
Develop workaround solutions as appropriate.
Monitor and assess current systems and recommend hardware and software
enhancements
Act as technical resource for other IT analysts and business units by
resolving complex computer equipment and systems problems
Diagnose and resolve problems related to hardware, software, or operator
error, and resolve or repair
Escalate complex problems to other groups, Help Desk, or vendors for
resolution or for support under maintenance agreements.; oversee vendor work
Install, configure, test, monitor, and maintain system and application
hardware, software, and peripherals for users.
Perform equipment and software upgrades
Lead and execute small projects
Maintain familiarity with current computer and network products
Adhere to corporate information security guidelines and promote information
security among coworkers
Qualified candidate will be responsible for performing root cause
analysis/resolution.
Performs other duties and special projects as assigned.
Schedule, submit and monitor MainFrame jobs using BlueZone and modify JCL.
Perform MainFrame backups and batch cycle updates.
Monitor Autosys software and assist SCITS team with daily deposit.
Maintain production printers, batch reports and report distribution.
Computer Operator will also be responsible for sending and receiving
electronic data files.


SKILLS REQUIRED:

At least 2 years experience or Associate’s degree in Information Technology
Windows 7 and Microsoft Outlook Exchange 2010/2012
Background using document sorter
Printing from MainFrame high speed printer
Receving and sending electronic files

SKILLS PREFERRED:

Preferred
Mainframe experience
Knowledge of PC’s
Knowledge of high speed printer
BlueZone software application
CA7 Workload Automation Software (Autosys)
Thanks,

Raj Chouhan - IT Recruiter
201-546-3479 Phone
r...@cncconsulting.com

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