*Hiring: Help Desk Position / Pueblo, CODirect ClientJob Title: Help Desk
PositionLocation: Pueblo, CODuration: 6 MonthsRate: $18-20In person
interviewWindows 7 Operating System / Office 2010 Software upgrade
projectTitle: Customer Service Training Support SpecialistDescription:The
Customer Service Training Support Specialist will be responsible for
contacting Department Human Services (CDHS) customers following the (CDHS)
Windows 7 / Office 2010 Software upgrade / migration project. General
Summary:The Customer Service Training Support Specialist role will provide
a high level of over the phone /remote access training for CDHS Computer
customers. Responsibilities Include:Contacting each customer after their
computer has been migrated;Survey / interview each customer to ensure that
software questions are answered;Provide a 10 to 20 minute over the phone
and using remote control) individual training session;Follow-up with the
migration team regarding all unresolved computer upgrade related
issues;Document migration related issues.Active Directory Novice
Communication skills รป verbal and
written McAfee Proficient 6 mths - 1 yr
MicrosoftOffice Advanced 1-2 yrs
Windows 9x/2000/XP/NT/Vista/7 Advanced 2-3 yrs
Please send resume to alb...@cncconsulting.com
<alb...@cncconsulting.com>*
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