*Hiring: Helpdesk Analyst / Albany, NYDirect ClientJob Title: Helpdesk AnalystLocation: Albany, NYDuration: 12 MonthsClient: NYS DOH12 Months on HelpDesk duties, dealing with customers, taking Level 1 and Level 2 Help Desk tickets.12 Months experience with troubleshooting Windows 7 applications and OS.12 Months experience with VmWare, thin client setup on a network, and PC setup on a network.12 Months experience in network monitoring, permissions and troubleshooting individual accounts. Experience using Lansweeper, Remote Desktop and Active Directory, all three are required.12 Months experience using ReadyDesk.12 Months experience with installation of desktop hardware / peripherals and printers.12 months experience lifting up to 50 lbs. of equipment, and running cable over and under furniture/rugs. 12 Months experience with installation and support of O365.12 Months experience with imaging PCs, and server maintenance.12 Months experience support with supporting Lotus Notes.Please send resume to alb...@cncconsulting.com <alb...@cncconsulting.com>*
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