Hello,

Good Day!

I have an urgent job position for *Verint WFM (WORKFORCE MANAGEMENT)
Consultant @ CA* location. If interested please send me update resume along
with given below details at [email protected] or feel free to call me
on 609-897-9670 Ext. 2152.



*Role : Verint WFM(WORKFORCE MANAGEMENT) Consultant *

*Location: MV, CA*

*Duration: 12+ months*



JD: Verint WFM Impact 360 v11.1 and Aspect WFM applications Perform
installations and upgrades of the Verint WFM (Impact 360 v11.1) and Aspect
WFM application. Be responsible for identifying and planning for patches
and hot fixes. Troubleshoot system issues with WFM users and work closely
with Verint Support team to resolve issues. Manage tickets and tracking of
application issues and ensure resolution and root cause are achieved.
Handle any outage situation regarding WFM and documenting resolution. Lead
key WFM projects such as Single-Sign-On implementation, new CSI feed setup
for Chat & Email, WFM rollouts for new Business units, Adhoc Reporting
setup, Lab server DR setup Create and maintain documentation on WFM
applications. Assist in educating and training others on the Verint product.





Thanks & Regards*,*

*Siddharth Tiwari*

*Talent Hunter*

Phone: 609-897-9670 x 2152

Email: [email protected]

Fax: 609-228-5522

Address: 38 Washington Road, Princeton Jn, NJ 08550

*[image: cid:[email protected]]* <http://www.sysmind.com/>

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