Hi  Associates,
Please let me know if you have any good resources having all the skills
mentioned. Please feel free to call or mail me with updated resume and best
rate ASAP.

*****Immediately Needed A Consultant*****
Job Title  : Documentum Sys Admin with Helpdesk
Location   : Herndon, VA
Duration   : 6+ months  Contract

Job Description:
End-user support functions, day-to-day production support, and application
related operational activities for managing the Documentum Applications.

Responsibility:
Developing and providing Level-2 Technical end-user support – related to
Documentum.
Following workflow within Remedy HelpDesk Tickets system to resolve helpdesk
cases
Making configuration changes within the Application per procedures
Following workflow within Remedy Change Tickets system to initiate, perform
and affect any changes to the production environment
Performing application administrator functions on application and web
servers
Interface with Oracle, Windows, UNIX, MS IIS servers teams for system
changes affecting the application
Conduct various levels of testing for patches, upgrades and new releases for
the application
Documenting tasks and activities as appropriate to support all procedural
requirements

Required Skills Set and Experience:
3 – 7 years of progressively challenging experience in an IT support and
application operations support position
2 – 4 years of progressive helpdesk triage and end-user support environment
is a must.
Strong communications skills; ability to patiently understand and resolve
application and help-desk issues is a must
3 years of experience with Documentum administration is a must.
Experience with Documentum Content Server/Webtop is a must.
Working knowledge of UNIX, WebLogic, Oracle, and Windows 2003 Server and
Microsoft IIS web server is a must
1-2 years Documentum application development experience
Controls and procedures oriented – with strong emphasis on proper
documentation and following standards and procedures to ensure proper
controls is highly desirable
General understanding of fundamentals of IT security, access controls and
application security mechanisms is preferred
MUST be a good communicator, as all communication with internal customers
will be done via phone.

Nice to have: All of the above plus:
Captiva System Administration
Captiva Application Development

Minimum Educational Qualifications:
Associate Degree with minimum 6 years of experience,
Minimum 3 years of experience with a Bachelor’s degree
Professional certifications (MCP, MCSE, MCSA) desired


Thanks & Regards
Salman Rasheed
Technical Recruiter
Voice: 201-257-5081 x 251
Email: [email protected]

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