Hi, *Please send me Resume to **[email protected] <[email protected]>*
Employment Type: Contract Location: Pleasanton, CA Openings: 1 *Description: *This position will act as a primary technical principal and is responsible for delivery of enterprise VoIP solutions within our client. This position is focused on internal IT service delivery and involves interactions directly with all of IT’s technology areas (e.g. Wintel, Networking, VMware, Unix). This position requires a dynamic, hard-working and ambitious individual that excels at multi-tasking and has the ability to ramp up quickly in a dynamic, high-tech environment. Candidates for this position must be able to, from day one, roll up their sleeves and hit the ground running, and bring their experience to the team to make the project deployments much smoother. *Job Duties and Responsibilities:* - Troubleshoot and implement VoIP systems and services based on Avaya technology. - Work with the client Call Center management to ensure optimum operation of current VoIP systems for Call Center needs. - Work with Cloud Engineering to ensure that VoIP systems meet service level expectations in both current and proposed infrastructure implementations. - Well versed on Avaya hardware and software. - Very knowledgeable with Call Center Applications, both from a support and operations perspective. - Provide on-site and remote technical assistance to other resources and to customers - Provide VoIP systems design, implementation planning, deployment support, software strategy, system troubleshooting, performance engineering and optimization, maintenance strategy. - Maximizes VoIP systems performance by monitoring performance; troubleshooting VoIP problems and outages; scheduling upgrades; collaborating with others on VoIP optimization. - Understand and generate metrics data. *Required Experience:* - Minimum of 7+ years related VoIP support experience, preferably focused on Avaya. - At least 5+ years supporting Call Center operations. Regards, Ankit Kumar Sagwal Technical Recruiter *1851 McCarthy Boulevard, Suite 116, Milpitas, CA , USA, 95035* Phone : 408-457-9399 Ext-2012 Email : *[email protected] <[email protected]>* URL : *www.idctechnologies.com <http://www.idctechnologies.com/>* GTalk: ankit121.rgtalent | Ymgr: ankit_sagwal -- You received this message because you are subscribed to the Google Groups "Oracle / Data Warehousing Developers / ETL" group. To unsubscribe from this group and stop receiving emails from it, send an email to oracle-data-warehousing-developers-etl+unsubscr...@googlegroups.com. To post to this group, send an email to [email protected]. Visit this group at http://groups.google.com/group/oracle-data-warehousing-developers-etl. For more options, visit https://groups.google.com/d/optout.
