*Urgent Requirement* *Position - **Technical Writer*
*Location - **Wilmington, DE* *Duration -** 6+ Months Contract* * * *Job Description:* Develops User Manuals, Program Documentation, Training Manuals, and Operational Procedures. Maintains and updates the documentation as application or business changes are introduced. Coordinates activity with IT staff to ensure quality, timeliness and efficiency. • Perform needs analysis/task analysis to assess training and documentation requirements • Collect, organize and manage procedural, product, instructional and related information in an organized fashion ensuring quality and accuracy • Create and manage a prioritized list of potential process/application improvements • Maintain documentation templates and standards • Develop documentation in accordance with documentation standards. • Manage the archiving of out-of-date knowledge • Participate in the selection/development and management of knowledge base tool • Produce technical documentation for print and the Web, including user guides, administrative guides, project proposals, standard operating procedures, and online help • Develop specialized programs such as ad hoc workshops, presentations, and overviews • Create Word and Excel macros/templates for workgroup use • Provide weekly updates on progress of work • Keep abreast of the organization's core business and departmental functions policies, procedures and business practices *Educational/Experience Requirements * * * • BS in a technical field or Instructional Design • Masters Degree a plus • 5 to 7 years of technical process design and delivery • Certification in process methodologies helpful, i.e., ITIL, Six Sigma, etc. *Technical Requirements* * * • Expert skills in Microsoft Word, PowerPoint and Excel • Intermediate skills in Microsoft Visio • Knowledge of how to use SnagIt or other graphic capturing software • Experience with a document storage system preferred • Experience with information storage and retrieval systems such as a knowledge bases • Experience with internet technologies for information gathering and retrieval *Position Competencies* * * • Clear and concise communication and presentation skills • Excellent English diction and writing skills • Ability to follow writing and formatting guidelines • Ability to deal with all levels of the organization in explaining process deficiencies/change and gaining buy-in • Able to train small to large groups of people on new processes and technologies • Translates technical material into layperson's terms • Skill in revising writing style to match that of the standard of the department • Analyzes information and draws accurate conclusions • Effectively applies problem-solving strategies to development of solutions • Copes effectively and is productive under work stress • Works collaboratively in a team environment • Shows sensitivity to a multicultural environment • Builds effective working relationships with co-workers, internal/external customers and other resources inside and outside of the organization • Takes lead in learning tools and processes and promotes effective use of technology to solve business problems • Stays abreast of new technologies related to Production Services and responsibilities • Can type greater than 60 words per minute *Personality Traits* * * • Confident • Customer Service-oriented • Detail-oriented • Flexible • Multi-tasking • Organized • Persistence • Analytical • Responsible • Team Player • Technical Aptitude • Even-tempered • Good listener • Ambitious • Goal-oriented Send Your Updated Profiles' to [EMAIL PROTECTED] ***I would appreciate if you could send me the updated profile along with rate confirmation*** ***Please ignore if this position doesn't suits your profile*** --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Oracle DBAs" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/Oracle-DBAs?hl=en -~----------~----~----~----~------~----~------~--~---
