Hi All,
Please let me know if you have any good resources having all the skills
mentioned. Please feel free to  call or
*E-mail:[email protected]<e-mail%[email protected]>
* with updated resume and best rate ASAP. .

*Job Title  : Senior Systems Support*
*Location  : NYC, NY*
*Duration  : 2+ Months Contract*

Responsibilities:
• Day-to-day Technical Support of Clients using the distributed environment
• Support all technical aspects of the clients using distributed environment
- primarily MS-Windows, however Linux environment is growing
• Record Tickets & Service job requests by scheduling / executing tasks
within the "application constraints".
• Follow Up to ensure the client's request is serviced in an appropriate and
timely manner.
• Directly follow-up with client contacts to ensure satisfactory resolution.
• Servicing the client's requests / issue can include working with other
Technical Resources within Data Centers; Network, etc
• Escalate issues as appropriate.
• Monitoring internal and client systems
• If not assigned primarily to this function, function as a backup on a
rotational basis.
• Code Movement (Maintenance) / Release Implementation
• This function relates to the regular maintenance (e.g. Windows patches) as
well as application Release Implementation / coordination.
• On a "request-basis", provide "in-person" application Installation Support
at client site/s as planned.

*Education and Training *
*MUST HAVE:*
Bachelor's Degree in Computer Science or equivalent desirable
• 6 years minimum experience in an MS Windows support environment
• 6 years minimum Windows Desktop client applications.
• 5 years minimum hands-on LAN/WAN (networking) trouble shooting.
• 2 years min. supporting MS SQL Databases
• 1+ years SQL Programming knowledge
• Help desk experience in a Financial environment required.

Thanks & Regards
*Nithin Kumar  *
Voice : 201-257-5081 x 294
*E-mail:[email protected] <e-mail%[email protected]>*

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