*Requirement for Business Analyst with Commodities Experience*


*Location:* NY

*Duration:* 6+ Months



Be responsible for problem management and tracking of major incidents
* Liaise directly with the change the bank teams and bank-wide support
groups to resolve incidents
* Provide feedback to senior management and *business* streams on the
aforementioned incidents
* Work with the development streams to help implement change in a controlled
manner
* Act as a consultative resource for advice on support processes for new
products and impacting change
* Technically test *Business* Continuity plans and provide consultative
advice to development streams for the production of fail-over plans and
scenarios
* Provide a run the bank perspective during the on boarding of new projects
* Analyze and investigate major and escalated incidents
* Document support processes for the global front-line support teams

*Commodities* Support *Analyst* Skills / Experience and Qualifications:
* Proven experience in a *Commodities* and/or Derivatives Front Office
facing Application Management Team
* Solid experience with either Endur OpenLink or RightAngle SolArc
* Solid and in-depth technical experience supporting Windows Server based
applications and in-depth knowledge of the OS
* Solid experience with Microsoft SQL and/or Oracle Database
* Experience of *business*-aligned application support in a high pressure
environment
* Experience of issues tracking / problem management using standardized
tools
* Experience of monitoring a controlled production environment
* An ability to manage workloads under pressure and priorities according to
impact and *business* requirement
* The ability to perform in-depth investigation of issues, use initiative to
determine the point of failure and resolve or escalate accordingly





Thanks & Regards

*Ajay *   *(469-713-1976 (M)*

* 972-607-9595 Ext- 6 (O))*

ePower. Inc,

7423 Las Colinas Blvd, Suite 102,

Irving, Texas 75063.

[email protected]

Fax: (972) 409-9018
www.epowerus.com

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