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PLEASE RESPOND TO [email protected] <[email protected]>
Remedy Consultant
Location: Cary, NC and Mclean, VA
Duration: 6 Months
Skills:
Remedy Action Request System 7.x, ITSM Suite 7.x (Help Desk, Change
Management, SLA, Asset Management, SRMS, Release Management,
Analytics/Dashboard, Remedy Knowledge Management), Atrium CMDB 7.5
Job Description: Provide Remedy consulting and development for Remedy ARS
based applications – including ITSM Suite and custom applications.
Experience:
1. Very good knowledge of Remedy ARS based ITSM Suite. Installation
and configuration of HA set up is also needed. Expertise on Helpdesk, SLA,
Asset Management, and Change Management modules, Atrium CMDB, Release
Management, Remedy Knowledge Management, Analytics/Dashboard & custom
applications based on Remedy ARS as well as integrations with external
applications. CMDB Experience is highly desired.
2. Remedy Server Administration– ARS Server Configuration & Patch
Management, Email Engine configuration, Distributed Server Option
configuration, Log Analysis
3. Remedy Application Enhancements – Ability to modify Action Request
System based workflow objects
Qualifications: Minimum 6-8 years experience in a position as a Remedy
Developer.
ITIL V3 foundation certified- Preferred
PLEASE RESPOND TO [email protected] <[email protected]>
Thanks and Regards
Kiran Kumar Vedala
Manager-Business Development
Advent Global Solutions, Inc
Email: [email protected] <[email protected]>
www.adventglobal.com
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