Hi Friends,

Please send me the suitable profiles for the below requirement.

*NOTE: Local to Seattle, WA*
Rate: $35/hr


*Role description: *

Primary responsibility will be to support CAP Application and related
infrastructure. Troubleshoot complex issues related to IIS, Windows &
Network. Manage Servers in PROD, PPE & INT Environment. Troubleshoot and
resolve issues related to application and/or servers. Work on application
deployments. Owning and working on Server migrations and platform upgrade
projects involving high business impact and executing migration with
precision leading to zero to minimal downtime. Provide on call support on a
rotation basis. Work on maintenance tasks such as Certificate renewal,
password updates, security patching etc. Provide operational solutions to
engineering team as and when needed. Work with partner teams and customers
towards resolving issues.


-Supporting and managing servers in production, pre-production and
integration environments.

-Providing application support for business critical applications,
troubleshooting and resolving application issues.

-Working with engineering team to troubleshoot complex application issues,
participate in planning & deploying new application releases.

-Installing Security patches to servers & performing password reset for
service accounts.

-Renewing SSL certificate, website configuration and troubleshooting.

-Work on project tasks such as building new servers, server migration,
upgrading to latest windows OS and upgrading IPAK level on servers, SQL
upgrade, IIS installation & configuration.

-Troubleshooting basic network related issues and escalating to networking
team and working towards resolution.

-Providing analysis and troubleshooting for Windows, IIS & network related
issues.

-Working independently within established processes and procedures.

-Communicating problem resolution and additional information to customer
groups, project team, and IT support groups.

-Contribute towards knowledgebase improvement.

-Use incident management tools such as UTS, MSE for Server Request (SR)
tracking of open, in-process, and closed issues.

-Extended coverage outside of normal work hours is occasionally required.

-Strong written and verbal communications are required.

-Result oriented, takes ownership of the issue till resolution

-Should be process-oriented and be able to adapt to process changes in the
operation

-Sensitive to SLAs/metrics and have clarity on responsibilities


Skill/Experience requirements;

-Good verbal and written communication skills required


*Windows Server 2008 (L3) *

-4+ years of experience with windows administration & troubleshooting skills
required.

*IIS 6.0/7.0 - (L3)*

-Knowledge of IIS 6.0 or 7.0, Installation, configuration, App Pools, SSL,
managing web farms and troubleshooting skills are required.

*Networking skills (L2)*

-Troubleshooting network related issues.

*SQL Server 2008 - (L1)*

-SQL Server 2008 administration and troubleshooting knowledge will be an
added advantage.


*Others*

-Knowledge of Load Balancing solutions such as BIGIP, WLBS, Application
Center server.

-Knowledge of Monitoring tools such as SCOM, MOM or any other.

-Demonstrated troubleshooting and problem solving skills.

-Experience with scripting concepts and techniques would be a strong plus
such as VBScript or PowerShell.

Plusses;


-Familiar with any one Incident management system.

-ITIL / MOF

-Experience with enterprise knowledge base system (Example Primus).

-Previous Microsoft Project experience.

-- 
*Vasudev Rao*
Tektree LLC, Newark, DE
Phone: *302 248 8012*
****Email:  *[email protected]*

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