HI

*Position : *Systems Administrator

Location : NYC

Duration: Long term




*Technical Support Position*



*Overview:*



The Systems Support analyst’s job responsibility is to identify and resolve
system-wide issues on market data servers and data delivery networks.  Systems
Support Analysts interact with field engineers, communication technicians
and end users via phone. The Technical Support Analyst will typically spend
several hours per day supporting customers over the phone.



*Responsibilities and Duties*:



·         Identify and resolve system-wide issues on market data servers and
data delivery networks (LAN and WAN)

·         Interact with field engineers, communication technicians and end
users via phone. The Technical Support Analyst will typically spend several
hours per day supporting customers over the phone.

·         Isolate or fix problems in malfunctioning equipment or software.

·         Analyze system performance data such as error logs, system logs,
bandwidth utilization reports and other diagnostic and fault isolation tools
to identify problem issues, taking corrective action as necessary.

·         Utilize monitoring tools to monitor system, application and
network behavior and performance

·         Code and maintain basic scripts for statistics gathering and
analysis, task automation and system monitoring

·         Perform scheduled system upgrades

·         Report design reliability and maintenance problems or "bugs" to
design engineering/software engineering teams.

·         Accept ownership of customer issues until a solution is achieved
providing complete customer satisfaction.

·         Work independently or part of a team on technically challenging
projects to design, implement and manage specialized support technologies
and activities aimed at improving the support experience of the customer.

·         Work in a 24/7 support environment



*Qualifications:*

*  *

Degree Required

Desired Skills/Technologies:

·         LINUX/UNIX

·         TCP/IP

·         CISCO routers and switches

·         Unix Shell Scripting

·         PERL

·         Apache Web Server

·         C/C++

·         SQL

·         Sybase

·         Oracle

·         HTTP/HTTPS/SSL

·         SSH/OpenSSH

·         IP Routing protocols

·         SNMP

·         VPN



*Technical Support Position*



*Overview:*



The Systems Support analyst’s job responsibility is to identify and resolve
system-wide issues on market data servers and data delivery networks.  Systems
Support Analysts interact with field engineers, communication technicians
and end users via phone. The Technical Support Analyst will typically spend
several hours per day supporting customers over the phone.



*Responsibilities and Duties*:



·         Identify and resolve system-wide issues on market data servers and
data delivery networks (LAN and WAN)

·         Interact with field engineers, communication technicians and end
users via phone. The Technical Support Analyst will typically spend several
hours per day supporting customers over the phone.

·         Isolate or fix problems in malfunctioning equipment or software.

·         Analyze system performance data such as error logs, system logs,
bandwidth utilization reports and other diagnostic and fault isolation tools
to identify problem issues, taking corrective action as necessary.

·         Utilize monitoring tools to monitor system, application and
network behavior and performance

·         Code and maintain basic scripts for statistics gathering and
analysis, task automation and system monitoring

·         Perform scheduled system upgrades

·         Report design reliability and maintenance problems or "bugs" to
design engineering/software engineering teams.

·         Accept ownership of customer issues until a solution is achieved
providing complete customer satisfaction.

·         Work independently or part of a team on technically challenging
projects to design, implement and manage specialized support technologies
and activities aimed at improving the support experience of the customer.

·         Work in a 24/7 support environment



*Qualifications:*

*  *

Degree Required

Desired Skills/Technologies:

·         LINUX/UNIX

·         TCP/IP

·         CISCO routers and switches

·         Unix Shell Scripting

·         PERL

·         Apache Web Server

·         C/C++

·         SQL

·         Sybase

·         Oracle

·         HTTP/HTTPS/SSL

·         SSH/OpenSSH

·         IP Routing protocols

·         SNMP

·         VPN


-- 

Thanks and Regard’
anshu
IT Recruiter
G technologies
4340 Stevens Creek Blvd
San Jose , CA 95129
Email: [email protected]
Office: 408-414-2032 Ext: 204
Fax: 408-716-8873

http://www.gtechnologiesinc.com

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