* <[email protected]>*

* HI*

* *

*Duration: 4 months*

*Location: **Herndon**, **VA*

* *

*5 Positions Open**** MUST put in which locations candidate is interested in
- DC, VA, or either. 2 positions will be located in DC (working in Herndon
p/t - possibly 1 day week) 3 positions will be located in VA (working in DC
once every two weeks or so)*



******This req is for 5 positions – *

* *

*
POSITION DESCRIPTION:
Application Support Analyst provides support for medium-high complexity
applications. May create and develop software solutions to application
errors reported. Escalates unresolved issues to proper personnel. Provides
senior-level end-user support, which may include: providing systems
administration assistance, coordinating stakeholder discussions, updating
user documentation or conducting training. 7x24 support provided for 23
Capital Markets applications on a rotating basis. Requires some night and
weekend work during on on-call rotation.

CANDIDATE QUALIFICATIONS
- 5+yrs experience in IT support role
- Strong IT background and resolving applications issues
- Knowledge of PC usage and related software packages (e.g. Remedy)
- Knowledge of one or more programming languages.
- Experience with UNIX, Oracle, Sybase, Autosys, Remedy
Position Purpose:
Provide support to office or business unit users of proprietary or custom
application software. Answer technical questions,
troubleshoot problems, and guide users to gain productive use of software.
May extract data, format and run reports, or perform specific analytical
functions using application. May have substantial subject matter knowledge
of business unit discipline. Includes both staff in corporate facility
supporting use of business-specific applications to corporate staff, or
staff providing product support to customers using proprietary software.

Key Job Functions
- Study business processes in client or host unit and how they are
automated. Examine business processes in unit to determine how they could be
translated into requirements for IT applications.
- Develop data extractions or develop reports from requests or requirements
stated by clients. Use database, report writer, datamart, or specialized
applications to generate reports or analyses.
- May support application(s) in production. Note interruptions or bugs in
operation and perform problem solving exercise to
determine problem and ensure continued use of the application, or confer
with less senior staff attempting to restore job or report.
- Participate in project meetings to plan rewrite of addition to application
in production or being revised for release into production.
- May serve as project lead in project to plan revisions to application.
- Track production issues and report periodically to group charged with
monitoring uptime and efficiency of production application.
Qualifications:
- Bachelor's degree in Business or Computer Science
- 4-6 yrs. experience
- Experience with C++
- Strong knowledge of SDLC
- Experience with incident reporting and issues tracking
- Must be willing to work nightshift
- Specialized skills of JAVA, JAVA Applets, Desktop troubleshooting

NOTE: Candidates must be willing to provide 24x7 support via pager. 75% of
hours worked will be during normal business hours.*




-- 

Thanks and Regard’
anshu
IT Recruiter
G technologies
4340 Stevens Creek Blvd
San Jose , CA 95129
Email: [email protected]
Office: 408-414-2032 Ext: 204
Fax: 408-716-8873

http://www.gtechnologiesinc.com

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