Hi

Duration:  3 months

Location:  Herndon VA



JOB INFORMATION
Provide support to office or business unit users of proprietary or custom
application software. Answer technical questions, troubleshoot problems, and
guide users to gain productive use of software. May extract data, format and
run reports, or perform specific analytical functions using application.

KEY JOB FUNCTIONS
• Provide production support or technical support to users of a customized
or proprietary application.
• Provide support to help resolve outstanding production problems.
• Troubleshoot applications in Wintel environment.
• Confer with management of client groups using application(s) supported by
group and assess uptime, productive use of application, and needs for
further development or enhancements to make application more useful.
• Interact with Release Management, Configuration Management, Quality
Assurance, Architecture Support Database Support, other Development teams
and Operations as required
• Plan and conduct regular or periodic meetings of staff responsible for
maintaining applications in production to assess issues or bugs and plan
strategy for addressing them.
• Plan, contribute to, or conduct projects for developing requirements for
system enhancement, revision or development of application, or related
projects.
• Strong written and oral communication skills are essential. Strong analytical
skills and ability to resolve problems are desired.
• High energy, self-motivation, attention to detail, creativity,
flexibility, and ability to work under pressure.

EDUCATION
• Bachelor's Degree or equivalent required
MINIMUM EXPERIENCE
• 6-8 years of related experience
SPECIALIZED KNOWLEDGE & SKILLS
• Require experience with Large Scale, Enterprise Financial Systems.
• Require experience as Wintel Admin. (Windows/UNIX)
• Familiarity with Autosys scheduling.
• Experience with (and/or working knowledge of) one or more of the
following: ClearCase, ClearQuest, BMC Remedy required.
• Require experience providing admin support for tools like Microstrategy,
Cognos or Business Objects.
• Prior 24/7 Support Experience a plus.

NICE TO HAVE:
• Fannie Mae products and operations preferred.
• Experience in Fannie Mae's SDLC standard preferred.
• Experience with SQL Server/Oracle Administration.



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Thanks and Regard’
anshu
IT Recruiter
G technologies
4340 Stevens Creek Blvd
San Jose , CA 95129
Email: [email protected]
Office: 408-414-2032 Ext: 204
Fax: 408-716-8873

http://www.gtechnologiesinc.com

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