*Hi Partner,* *Please send me updated resumes to **[email protected]* *Location: Orange County California*
*Duration: 6 to 9 Months with Possible extension* Rate Cap: Best Rate Per Hour All inclusive *Genesys IVR* * * This is a key position which will be responsible for developing and maintaining a large Genesys Voice Portal application framework. Respondents should be experienced in solutions and interfaces for the Genesys Voice Portal. Experienced in technical designs, development and implementation of Interactive Voice Response applications for Genesys Computer Telephony Integration Systems. Configures and maintains the Genesys Voice Portal Environment. Supporting the Toll Free Network and PBX environment including adding changing and troubleshooting a national call routing framework. Candidates must be able to develop and understand detailed project scope documentation. Provides test plans and testing to ensure quality. Provides counsel and leadership on future use of technology and business process improvements in Enterprise Call Routing Applications. Supports the Project Leader in all phases of the project life-cycle. Provides regular on-call support of the Telephony environment as required. Organizes and conducts meetings, briefings, presentations and demonstrations. Analyzes problems, proposes and manages solutions both during testing and post-implementation. *Requirements:* Four year college degree in Computer Science, Information Systems, Business Administration or other related field or equivalent work experience. Typically 2 to 4 years of IT experience, 2 years’ experience in Contact Center development 2 years’ experience in Genesys Computer Telephony Integration development. Proven interpersonal skills working in a team environment, creating a motivation for high achievement. Interested individuals must have strong process orientation in Development and Testing Methodologies and a dedication to customer service and satisfaction. Strong working knowledge of .Net, MVS, Visual Basic, C, and other programming languages. Experience in Genesys Configuration Management Environment (CME). A working knowledge of Structured Query Language (SQL) and Database Administration. A working knowledge of Genesys Systems Architecture to create and maintain IVR Applications and Objects. Must understand technical problems and solutions in relation to the current, as well as the future technical environment. Must be able to recommend plans to integrate new and existing processes. Knowledge and experience leveraging both telephony solutions and business process improvements. ** * Please send the updated resume of the consultant along with the rate, location and contact information. Please make sure the Consultant's skills match the requirement. After reviewing the resume I will contact you if I need more information. Thanks, Sahitya priya Nihaki Systems Inc 346 Georges Road, Suite # 1, Dayton, NJ 08810. Phone: 732-823-6471/6472 Extn:112 Fax :732-438-6973 www.nihaki.com [email protected] * -- You received this message because you are subscribed to the Google Groups "ORACLE DWH DBA" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/oracle-dwh-dba?hl=en.
