Hello Partners,


This is karthik from Zeita Technologies, I hope you are doing well, here we
are currently looking for* *SAP CRM CTI Lead/ Sr.Consultant at NY for 6+
months contract to hire position. Kindly send me your Consultant updated
profiles along with their details which are given below to *
[EMAIL PROTECTED]



Submit with the following details- (US Citizens/ H1/ TN/ GC

Name -

Contact -

Email-

Rate -

Current Location -

Availability -

Work status-

Relocation issue if any –

Over All IT Experience –

Skill summary - (in tandem with REQ)

Requirement:

Title: SAP CRM CTI Consultant Sr. Consultant / Lead

Location: NY

Duration: 6+ months



Description:

Our client is looking for SAP CRM consultant with multiple project
experience in CTI (Customer Telephony Integration). Should have good
experience of developing and setting up CTI (Computer Telephony Integration)



Skills required:

   - Configuring computer-telephony interface (CTI) with a direct link
   between the customer interactions through voice self-service channels and
   mySAP CRM Interaction Center (IC).
   - EIC (Employee Interaction Center) application with CTI integration with
   in-depth understanding of the entire IVR/CTI/CRM landscape
   - Maintaining the critical connection between mySAP CRM and the CTI
   - Should have good knowledge on various telephony vendors who specialize
   in the complex messaging required to turn voice interactions into
   application interactions.



-- 
Thanks and Regards

Karthik
Zieta Technologies
PH: 678-248-2096 x 262/ FX: 678-298-8456 / 770-857-1978
[EMAIL PROTECTED]| Y IM:vijay_jaya2007
www.zietatech.com

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