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----- Original Message -----
To: [EMAIL PROTECTED]
Date: Thu, 15 Feb 2001 14:53:54 -0800


Kevin,

According to my friend who is a conflict resolution mediator,
it is usually a really bad idea to preach at someone that is
mad about how it is a bad idea for them to be mad. In other 
words, such preaching rarely makes them feel better (as
opposed to letting the person "vent", etc.).

The suggested resolution method is to be supportive, and
confirm the sense of injustice and outrage that the angry/
disturbed person is experiencing, then assuming that they
are appropriate, and will be well received, suggest more 
effective coping/problem solving methodologies.

just an idea.

(obviously, my personal weapon of choice is ridicule.)

Anyway, as you can see from Steve's excellent post, Charlie
had more than sufficient basis for feeling offended that
someone was unethical (as well as having violated the 
"community" of this list) by spam-harvesting addresses from 
it.

regards.
ep

> Kevin Kostyszyn wrote:
> > 
> > No offense all, but I don't see why everyone is so upset about this email.
> > It pertained to Oracle and we recieved it once.  It's as if I recieved an
> > interesting email and sent it to all of you, why so upset?



------- End of forwarded message -------
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Author: Eric D. Pierce
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