This is the worst I can ever remember. It's an unusable joke.

Try their marketing hype site (www.oracle.com) and see how fast it comes
up...



----- Original Message -----
To: "Multiple recipients of list ORACLE-L" <[EMAIL PROTECTED]>
Sent: Tuesday, February 27, 2001 4:21 PM


I would not leave the impression that I was trying to blame recent problems
solely on increasing usage.  I doubt this week is THAT much worse than 3
weeks ago when Metalink was slow but usable.   And I might acknowledge a
little more culbability in bringing about the current situation -
force-feeding virtually all support to the Web, collecting money up front,
which ought to give a decent indication of potential demand, then failing to
make provisions to supply the necessary services.  I'm certain that its not
easy, but it ain't cheap either and we don't get rebates, so I'm not
disposed to be real understanding.

Jim

>>> [EMAIL PROTECTED] 02/27/01 03:20PM >>>
And if you were running a comparable system, what would *you* say?


Paul Baumgartel
InstiPro, Inc.
[EMAIL PROTECTED]
212 813-0829 x103 (office)
917 549-4717         (mobile)


-----Original Message-----
Sent: Tuesday, February 27, 2001 2:51 PM
To: Multiple recipients of list ORACLE-L


Man, these guys just invite the wise-ass comment, don't they?  Such as:

Well maybe if the product worked better/was less confusing/had better
documentation we wouldn't all be in Metalink!
Oh no!  If 4 new servers brought the system to its knees just think how bad
it'll be when the rest of the hardware arrives!
4 new top-of-the-line servers, just think what that'll do to their power
unit charges!

Plus I can't rid myself of the image of us all 'staggering' to Metalink for
help.

Jim

>>> [EMAIL PROTECTED] 02/27/01 01:21PM >>>
For those interested, right from the horses mouth, or other orifice as you
desire:

News & Notes
                                          MetaLink Performance - An Update



  We apologize for the slow response times recently on MetaLink. All over
the
world our customers are coming to and using this valuable
  knowledge base in staggering numbers. Our Global IT team are working these
performance issues as their number one priority.

  What is Being Done
  This week four new front-end web servers were brought on line to help
manage
the load. Additional hardware has been purchased and will
  arrive soon which will make a significant improvement in performance.

  We appreciate your patience during this time of significant growth in
MetaLink
usage.

  Thanks,
  The MetaLink Team

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