Yes, I have that problem too (no CSI). So much for the 'helpful' website. It took me five days to get through to the sales rep to figure out why our support agreement had lapsed. That was support's story when I called them. Still no CSI.
Along with all my other "problems" I had the opportunity to test my backup and recovery strategy in production today. Woo Hoo! I'm second in line for the firing squad.
Lisa Rutland Koivu
Oracle Database Administrator
Certified Self-Important Database Deity
Slayer of Unix Administrators
Wanton Kickboxing Goddess
[EMAIL PROTECTED]
NeoMedia
2201 Second St., Suite 600
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Phone: 941-337-3434
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www.neom.com <http://www.neom.com>
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-----Original Message-----
From: Charlie Mengler [mailto:[EMAIL PROTECTED]]
Sent: Thursday, April 19, 2001 12:48 PM
To: Multiple recipients of list ORACLE-L
Subject: Re: More Metalink Venting - Cannot catch error 22
Don't feel bad.
Since last week no CSI# appears on my form,
so I can't even log a iTAR to request assistance! :-(
"Miller, Jay" wrote:
>
> Well, I just went to open a TAR and discovered yet another Metalink
> catastrophe. Not content with slow service and error messages they've come
> up with a new one:
>
> When I go to create a TAR it asks me to, among other things, 'SELECT A
> PLATFORM'. This is a required field. There is nothing in the drop down
> list. It is not possible to type anything in. If I try to hit Continue it
> tells me Platform is a required field.
>
> Will someone please shoot me?
>
> --
> Please see the official ORACLE-L FAQ: http://www.orafaq.com
> --
> Author: Miller, Jay
> INET: [EMAIL PROTECTED]
>
> Fat City Network Services -- (858) 538-5051 FAX: (858) 538-5051
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--
Charlie Mengler Maintenance Warehouse
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858-831-2229 San Diego, CA 92131
The future is here. It is just not evenly distributed.
--
Please see the official ORACLE-L FAQ: http://www.orafaq.com
--
Author: Charlie Mengler
INET: [EMAIL PROTECTED]
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