If the person's account is a member of the local NT group ORA_DBA they should be
able to follow this procedure from the server console:

- set ORACLE_SID=<SID>
- sqlplus /nolog
- connect internal/internal_password

I've had 8.1.5 ignore incorrect or missing passwords when I use this feature so
I always empty ORA_DBA except when I want to use it.  That way (since instances
have different passwords) I don't get into the wrong instance by mistake.  It
may now detect invalid passwords for ORA_DBA memebers but I've not had a reason
to change the procedure...
If they aren't able to get in that way or they're not at the server console they
should be able to:

- sqlplus /nolog
- connect internal/internal_password@service_name

... assuming the listener is running on the server and everything's correctly
configured.

If neither works then:
- verify that in the init.ora file you've configured remote_login_passwordfile =
exclusive
- verify in listener.ora that the service is correctly configured, and that
you've used the same SID and service names in the procedures above.
- verify that TNSNAMES.ORA or whatever naming method you use is configured
properly for the service.
- run ORADIM -edit -sid <sid> -intpwd <newpassword> at the console to reset the
internal password to something you know.

I've not had to go farther than this, so from there on you're on your own :-).

Steven Hovington wrote:

> I have someone on a remote site who is having problems connecting to a db in
> server mgr as  internal.
> connect internal should work, but it replies with insufficient privileges, I
> must be missing something.
>
> Does anyone have a suggestion what this could be?
>
> OS is NT 4, using Oracle 8.1.6 standard and they are logged on to NT as
> administrator.
>
> Thanks,
>
> Steven.
>
> --
> Please see the official ORACLE-L FAQ: http://www.orafaq.com
> --
> Author: Steven Hovington
>   INET: [EMAIL PROTECTED]
>
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