Okay, taking some of the other side here.....

we have mailing lists, we have very real unsubscribe information in the 
newsletters we send out. We do NOT want to spam people or annoy them, then 
they say bad things about us and their friends don't sign up.

BUT!!!!!!!!!!!!!!!!! To unsubscribe, your email has to come from the email 
address that we have in our database or we can't automate the process. And 
if we can't automatically unsubscribe you, then we have to wait until you 
get annoyed and send an email to customer support.

For example:

you have an msn.com account. That's what you used to register in our 
database. But when you hit reply, your email actually comes from 
mail.msn.com   No match, no unsubscribe. (yes, we are collecting these sorts 
of anomalies and coding around them, but we get new ones every day)

Or..... you signed up a while ago on our site. You get a second account, 
decide to use that one for mail and forward your mail from the original 
account. when you try to unsubscribe, we get the mail from the new account, 
not the one you originally registered with. No match, no unsubscribe.

Finally... you signed up under an old email account, forwarded the mail and 
forgot you did it. You send us mail from your new account demanding to know 
why we don't unsubscribe you from the (new) account  (usually using language 
that my mother would wash my mouth out with soap if I used TODAY). We search 
our databases, find an email that is registered to a name that matches yours 
and is similar in some way to the new account. We write back politely asking 
if the account we found was or is one of yours. Invariably, it is. Also 
invariably, we never get an apology for the language used.

So... bottom line is, if you have trouble getting unsubscribed, it might NOT 
be the site's fault.

>From: "Mercadante, Thomas F" <[EMAIL PROTECTED]>
>Reply-To: [EMAIL PROTECTED]
>To: Multiple recipients of list ORACLE-L <[EMAIL PROTECTED]>
>Subject: RE: OT: any spam today?
>Date: Tue, 04 Sep 2001 08:32:46 -0800
>
>ESPECIALLY with EXCITE.  my kids sign up for stuff all the time, and I am
>NEVER able to remove their names from the mailing lists.
>
>wish there was a way to send a fire-bomb thru email....
>
>Tom Mercadante
>Oracle Certified Professional
>
>
>-----Original Message-----
>Sent: Tuesday, September 04, 2001 12:17 PM
>To: Multiple recipients of list ORACLE-L
>
>
>
>I haven't received those myself.
>
>Be forewarned that the option to remove often
>doesn't work and is actually a device to verify
>that your email address is valid.
>
>Jared
>
>On Tuesday 04 September 2001 08:31, Ron Rogers wrote:
> > List,
> >  Has any one received un solicited emails from "[EMAIL PROTECTED]"  
>or
> > "[EMAIL PROTECTED]" about business opportunities. I can't get the 
>email
> > to respond to the remove option at "[EMAIL PROTECTED] " I keep getting
> > invalid recipient.
> >
> > ROR ma?am
>--
>Please see the official ORACLE-L FAQ: http://www.orafaq.com
>--
>Author: Jared Still
>   INET: [EMAIL PROTECTED]
>
>Fat City Network Services    -- (858) 538-5051  FAX: (858) 538-5051
>San Diego, California        -- Public Internet access / Mailing Lists
>--------------------------------------------------------------------
>To REMOVE yourself from this mailing list, send an E-Mail message
>to: [EMAIL PROTECTED] (note EXACT spelling of 'ListGuru') and in
>the message BODY, include a line containing: UNSUB ORACLE-L
>(or the name of mailing list you want to be removed from).  You may
>also send the HELP command for other information (like subscribing).
>--
>Please see the official ORACLE-L FAQ: http://www.orafaq.com
>--
>Author: Mercadante, Thomas F
>   INET: [EMAIL PROTECTED]
>
>Fat City Network Services    -- (858) 538-5051  FAX: (858) 538-5051
>San Diego, California        -- Public Internet access / Mailing Lists
>--------------------------------------------------------------------
>To REMOVE yourself from this mailing list, send an E-Mail message
>to: [EMAIL PROTECTED] (note EXACT spelling of 'ListGuru') and in
>the message BODY, include a line containing: UNSUB ORACLE-L
>(or the name of mailing list you want to be removed from).  You may
>also send the HELP command for other information (like subscribing).


_________________________________________________________________
Get your FREE download of MSN Explorer at http://explorer.msn.com/intl.asp

-- 
Please see the official ORACLE-L FAQ: http://www.orafaq.com
-- 
Author: Rachel Carmichael
  INET: [EMAIL PROTECTED]

Fat City Network Services    -- (858) 538-5051  FAX: (858) 538-5051
San Diego, California        -- Public Internet access / Mailing Lists
--------------------------------------------------------------------
To REMOVE yourself from this mailing list, send an E-Mail message
to: [EMAIL PROTECTED] (note EXACT spelling of 'ListGuru') and in
the message BODY, include a line containing: UNSUB ORACLE-L
(or the name of mailing list you want to be removed from).  You may
also send the HELP command for other information (like subscribing).

Reply via email to