Vivek,

One needs to recognize that an 'external' consultant is just that - i.e.
'external', and thus has neither a full understanding of the whole
environment, nor a longer term committment to the cient. Now, I am not
mentioning this in a disparaging way - rather, one needs to recognize and
understand this fact. This can prompt one to take quick decisions (time is
$$ and the longer you hang around, the more the client pays) or recommend
something that does not work in the longer term or is totally not
appropriate, largely because the inputs are insufficient.

Sometimes, the problem also lies with the client - there is the supposition
that an 'external' consultant is a 'guru' and has a magic wand, and problems
will disappear because of implementing some suggestions made by the
consultant.

To address both sides then, it is essential first of all to set a scope and
target for the project, collect information, document and understand current
processes and weaknesses, etc. This has to be done by the client - and you
as a consultant has to provide a list of what is to be collected. This
information should be collected *prior* to your visit - if not, you should
visit twice : once to install information collection mechanisms, lay down
what is required for you to know and get the client to do some homework, and
the second time around to actually use this information to analyze the
problem.

Walking blindly into a situation without complete knowledge and recommending
solutions that does not fit is the bane of an 'external' consultant, and one
guaranteed to halt all further visits. So do your part up front, and get the
client to do his part before you go on-site. That way, you will have
something to start talking about, and do not hesitate to suggest a revisit.

Again - this is not to put down 'external' consultants. I have been one
myself (for too long!) and have sat on both sides of the table for more
times than I can remember :)

John Kanagaraj
Oracle Applications DBA
DBSoft Inc
(W): 408-970-7002

Fear is the darkroom where Evil develops your negatives. 
Wanna break free of fear? Click on 'http://www.needhim.org'

** The opinions and statements above are entirely my own and not those of my
employer or clients **


> -----Original Message-----
> From: Baker, Barbara [mailto:[EMAIL PROTECTED]]
> Sent: Friday, January 11, 2002 9:21 AM
> To: Multiple recipients of list ORACLE-L
> Subject: RE: Database & Performance Health Check - Production 
> Site Visit
> 
> 
> 
> Tim Gorman has a script on his site (www.evdbt.com) called 
> health check  (I
> think it's HC.sql or something).  If you run it in verbose 
> mode, it tells
> you why it has a problem with certain things and what might 
> be a recommended
> change.
> 
> I've found it to be quite handy.
> Barb
> 
> 
> > ----------
> > From:       VIVEK_SHARMA[SMTP:[EMAIL PROTECTED]]
> > Reply To:   [EMAIL PROTECTED]
> > Sent:       Friday, January 11, 2002 7:40 AM
> > To:         Multiple recipients of list ORACLE-L
> > Subject:    Database &  Performance Health Check - 
> Production Site Visit
> > - Standard Practices
> > 
> > 
> > What Standard Practices , Checks , Consulting , Do's , 
> Don'ts are Done 
> > when a Consultant Visits a Production Site to Monitor the General
> > Database 
> > & Performance Health ?
> > 
> > -- 
> > Please see the official ORACLE-L FAQ: http://www.orafaq.com
> > -- 
> > Author: VIVEK_SHARMA
> >   INET: [EMAIL PROTECTED]
> > 
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> -- 
> Please see the official ORACLE-L FAQ: http://www.orafaq.com
> -- 
> Author: Baker, Barbara
>   INET: [EMAIL PROTECTED]
> 
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-- 
Please see the official ORACLE-L FAQ: http://www.orafaq.com
-- 
Author: John Kanagaraj
  INET: [EMAIL PROTECTED]

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