RE: RTFM questions (formally RE: PL/SQL)

[Johnston, Tim]

Title: RTFM questions (formally RE: PL/SQL)

JoJo...

 

  You're missing the point...  Most people have no issue with helping another list member...  But, some members abuse this help and consistent ask questions that could be found in the manual without even attempting to find it...  The list member in question has consistently asked questions of this nature for the last few MONTHS...  Many times other list members have given the answer and then pointed at the manual where the information is found...  Instead of looking at the manual before asking the next question, the abuser will immediately ask another question... And so on... And so on... And so on...  After awhile, this gets frustrating...  Personally, I do not reply to this list member due to his behavior...  And I won't until he starts saying things like...  "I looked in this manual and read this part but I don't understand it"  or "What manual should I look in to get this answer"...  I guess what I am trying to say is that there is a history established with a list member such as this that you are probably not aware of...  People are frustrated and it is showing...

 

Tim

-----Original Message-----
From: JoJo Al-Zawawi [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, January 29, 2002 10:41 AM
To: Multiple recipients of list ORACLE-L
Subject: RE: RTFM questions (formally RE: PL/SQL)

No offense to anybody, but I think this is rather arrogant.  The list is for anybody (unless the list owner decides it's just for experienced dba's). I am brand new to Oracle, having just started learning it this week.  I can easily foresee having what some might consider stupid or RTFM questions, and being possibly unable to find the answer or having problems deciphering the manual.  I myself am somewhat of a Word pro (and my vba code samples page is the #1 ranked site of its kind on most major search engines) and I help all kinds of newbies out on a Word list of which I am a member, as do all the other members of the list.  Everybody on that list is extremely gracious and nobody complains -- and the people with questions get the help they need, with nobody sitting back going "boy are you stupid / lazy".  I am hoping that I can get the same kind of help here, when I am ready for it, that I and others give on other lists.

 

--JoJo

 

 

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Craig Munday
Sent: Monday, January 28, 2002 10:20 PM
To: Multiple recipients of list ORACLE-L
Subject: RTFM questions (formally RE: PL/SQL)

The problem is that if you always ask the group for help, you never learn where the information is within the manuals or other reference documentation and the group also gets cluttered with trivia.

I agree with you that the list is here to help people and I personally do not mind the odd naive question from a new DBA, but it is the "...can't be bothered to look up the manual.." attitude that is most frustrating.  When you ask the format of a command (for example) to the list, you are potentionally asking 1000's of people the same question who will all have to spend the time to filter these questions - we are all busy people and I personally do not want to use my time in this way.  I'm sure you can see that this is a much more expensive option than asking the person next to you.

  
Cheers,
Craig.

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, 29 January 2002 2:55 PM
To: Multiple recipients of list ORACLE-L
Subject: RE: PL/SQL

Why do you bother being on this List: The list is here to help fellow
DBA'S. Have you never said to one of your collegues , what is the format of
this command, or how can I do that, when you simply cant be bothered to
look it up in the manual (either your busy or just down right lazy):
Sometimes this list is useful for just that. So why dont u lighten up dude.

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