OK.  I followed Jared's suggestions and set the following:

HKLM\software\Oracle\ora_<sid>_shutdown="TRUE"
                    \ora_<sid>_shutdown_type="i"
                    \ora_<sid>_shutdown_timeout="300" (5 minutes)
HKLM\system\CurrentControlSet\Control\WaitToKillService="300000"

Whether it was necessary or not, I rebooted the machine after changing
the settings.

When I go to settings->services and stop OracleService<SID> it still does
a shutdown-abort.  The dialog box returns in less than 20 seconds.

FWIW, when I do a shutdown-immediate from DBA studio, it takes about 90
seconds.
After shutting the database down in this fashion, the settings->services
dialog box still showed OracleService<SID> as "started".  In order to
restart
the instance, I had to stop the service and restart it.

What am I missing here?

Thanks,

Peter Schauss
Northrop Grumman Corporation
516-346-3148
[EMAIL PROTECTED] 
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Please see the official ORACLE-L FAQ: http://www.orafaq.com
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Author: Schauss, Peter
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