Chapter 11 in Tom Kyte's Oracle one-on-one Export (start here if you can and save yourself time)
Metalink Note 92202.1 How To Specify Hidden Hints in SQL
Oracle Corporation paper by David McElhoes, Stabilizing Query Performance With Stored Outlines
Chapter 10 of the Designing and Tuning for Performance documentation
Also, just in case you haven't already, try using "Plan Stability" in your web searches.
Good luck.
Tony Aponte
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