I would love to join a list were we can post all of the colossal dumb-isms emitted by Oracle Support.
 
Tony Aponte
-----Original Message-----
From: Brian McGraw [mailto:[EMAIL PROTECTED]]
Sent: Thursday, June 20, 2002 11:29 AM
To: Multiple recipients of list ORACLE-L
Subject: RE: what is the latest db that will support ***CLIENT-SERVER***

True Story... Names have not been changed to protect the innocent.

 

I had an issue with a standby database about a week ago, and had found a solution on Metalink after logging the iTar.  The analyst called, and the conversation went something like this:

 

Me:  Thanks for calling, but I found the solution on Metalink.

 

Him:  So you know that it's impossible??

 

Me:   No... I found the documents on Metalink detailing how to do it.

 

Him:  Well, that's Metalink.  I'm with support - we're the experts.

 

Me:   Here are the document numbers on Metalink.  You might want to look at them.  <Gave numbers>

 

Him:  How do I look that up?

 

: )

 

----------------------------------------------
| Brian McGraw /* DBA */  Infinity Insurance |
| mailto:[EMAIL PROTECTED] |
----------------------------------------------

 

 

-----Original Message-----

 

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Eric D. Pierce

 

Sent: Thursday, June 20, 2002 3:48 AM

 

To: Multiple recipients of list ORACLE-L

 

Subject: RE: what is the latest db that will support ***CLIENT-SERVER*** "

 

 

 

 

 

On 19 Jun 2002 at 5:18, Jamadagni, Rajendra wrote:

 

 

 

> It means to get any kind of support you must be using Developer 6i

 

with

 

> patch set 5a or later when connecting with a 9i database.

 

 

 

ok. thanks.

 

 

 

 

 

>If OWS says that

 

> client server is supported only on 817, cross check if they work for

 

Oracle

 

> and not outsourced, and of course remind then to read Metalink

 

regularly.

 

 

 

ha haa haaa haaaaaa haaaaaaaa haaa haaaaaa hahahahahahahahaa ha haa haaa haaaaaa

 

haaaaaaaa haaa haaaaaa hahahahahahahahaa ha haa haaa haaaaaa haaaaaaaa haaa haaaaaa

 

hahahahahahahahaa ha haa haaa haaaaaa haaaaaaaa haaa haaaaaa hahahahahahahahaa

 

 

 

 

 

makes one wonder who the developers of metalink call for "tech support" !!!

 

 

 

regards,

 

ep

 

 

 

--

 

Please see the official ORACLE-L FAQ: http://www.orafaq.com <http://www.orafaq.com/>

 

--

 

Author: Eric D. Pierce

 

  INET: [EMAIL PROTECTED]

 

 

 

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