I think that after finding the problem you should check metalink, read the manuals, ask the list, try to define it more etc. These should take 1-2 days at most. If problem not solved - call support. This way you have a two prong attack on it: you and support. I just thought that 2 weeks it overdoing it.
Yechiel Adar Mehish ----- Original Message ----- To: Multiple recipients of list ORACLE-L <[EMAIL PROTECTED]> Sent: Tuesday, June 25, 2002 5:23 PM > that of which is happening today, tech support is busy answering RTFM > questions like: > > What is a database, whats the R in RDBMS stand for, how do i create a > user, etc. > > joe > > > Rachel Carmichael wrote: > > >and I use the ora-600 lookup tool on Metalink, search metalink for the > >1st parameter in the ora-600 message. > > > >Yes we pay a lot for support, but if we bombard the support techs with > >questions we can answer ourselves, then when we NEED them for real, > >they are too busy to help us. > > > >Rachel > > > >--- Joe Testa <[EMAIL PROTECTED]> wrote: > > > >>well ora600 errors you cant fix but before i lay claim that its a > >>bug, i > >>have everything support will ask for including multiple test cases > >>before i get them on the horn. > >> > >>joe > >> > >> > >>Yechiel Adar wrote: > >> > >>>----- Original Message ----- > >>> > >>>>i call support usually AFTER 2 weeks of working on an issue > >>>>my self, they are my last resort, when i've exhausted all of my > >>>> > >>friends, > >> > >>>>cohorts and this list for my issue. > >>>> > >>>>joe > >>>> > >>>Hello Joe > >>> > >>>I think that your policy is wrong. If after one or two days > >>>you do not solve the problem open a TAR. > >>> > >>>Why are we paying so much $? Let them work !!! > >>> > >>>Yechiel Adar > >>>Mehish > >>> > >>> > >> > >> > >>-- > >>Please see the official ORACLE-L FAQ: http://www.orafaq.com > >>-- > >>Author: Joe Testa > >> INET: [EMAIL PROTECTED] > >> > >>Fat City Network Services -- (858) 538-5051 FAX: (858) 538-5051 > >>San Diego, California -- Public Internet access / Mailing > >>Lists > >>-------------------------------------------------------------------- > >>To REMOVE yourself from this mailing list, send an E-Mail message > >>to: [EMAIL PROTECTED] (note EXACT spelling of 'ListGuru') and in > >>the message BODY, include a line containing: UNSUB ORACLE-L > >>(or the name of mailing list you want to be removed from). You may > >>also send the HELP command for other information (like subscribing). > >> > > > > > >__________________________________________________ > >Do You Yahoo!? > >Yahoo! - Official partner of 2002 FIFA World Cup > >http://fifaworldcup.yahoo.com > > > > > -- > Please see the official ORACLE-L FAQ: http://www.orafaq.com > -- > Author: Joe Testa > INET: [EMAIL PROTECTED] > > Fat City Network Services -- (858) 538-5051 FAX: (858) 538-5051 > San Diego, California -- Public Internet access / Mailing Lists > -------------------------------------------------------------------- > To REMOVE yourself from this mailing list, send an E-Mail message > to: [EMAIL PROTECTED] (note EXACT spelling of 'ListGuru') and in > the message BODY, include a line containing: UNSUB ORACLE-L > (or the name of mailing list you want to be removed from). You may > also send the HELP command for other information (like subscribing). -- Please see the official ORACLE-L FAQ: http://www.orafaq.com -- Author: Yechiel Adar INET: [EMAIL PROTECTED] Fat City Network Services -- (858) 538-5051 FAX: (858) 538-5051 San Diego, California -- Public Internet access / Mailing Lists -------------------------------------------------------------------- To REMOVE yourself from this mailing list, send an E-Mail message to: [EMAIL PROTECTED] (note EXACT spelling of 'ListGuru') and in the message BODY, include a line containing: UNSUB ORACLE-L (or the name of mailing list you want to be removed from). You may also send the HELP command for other information (like subscribing).
