Pat,
Sorry for the formatting problems, I didn't check the format
of the info after doing a cut/paste from metalink.
Note: | EMS includes the following:
| Continuance of full metals services,
| consisting of:
...
->| Error Correction Support (ECS)
Here is a reworked version:
| EAS includes the following:
| Telephone and Electronic support, consisting of:
| Answers to customers' questions
| Assistance with migration plans to a supported platform
| and/or product Workarounds, where possible
---
| EAS does NOT include the following:
| Error Correction Support (ECS) - No new bug fixes
| Backporting of fixes
| Certification with supported products, newer operating
| system versions or new compilers
| Escalation support, response time adherence and skill
| availability
---------------
| EMS will be available until 31-DEC-2005, if the customer
| purchases EMS and has a current support contract in place.
| EMS includes the following:
| Continuance of full metals services, consisting of:
->| Error Correction Support (ECS)
| Answers to customers' questions
| Assistance with migration plans to a supported platform
| and/or product Backporting of fixes
| Escalation support, response time adherence and skill
| availability
| Workarounds, where possible
---
->| EMS does NOT include the following:
| Certification with supported products, newer operating
| system versions or new compilers
---------------
On 19 Jul 2002 at 8:15, Boivin, Patrice J wrote:
> I notice
>
> EAS does not include
> Error Correction Support (ECS) - No new bug fixes
> Backporting of fixes
>
> EMS does not include
> Error Correction Support (ECS)
> Backporting of fixes
> >
> http://metalink.oracle.com/metalink/plsql/ml2_documents.showDocument?p_datab
> ase_id=NOT&p_id=148054.1
>
> excerpt:
>
>
>
> --------------------------------------------------------------
>
> Oracle Corporation
> Product Obsolescence Desupport Notice
>
> --------------------------------------------------------------
> --------------------------------------------------------------
>
> Product Details: Platform(s) Details:
> Product: Oracle Server - Client, Enterprise Edition, Parallel Server,
> Personal
> Edition, RAC & Standard Edition/Workgroup Server
> Product Version(s): 8.1.7 (8i)
> Platform(s): Platform Version(s):
> ALL Platforms ALL
>
>
>
> Desupport End Dates: Error Correction Support (ECS): 31-DEC-2003
> Extended Assistance Support (EAS): 31-DEC-2006
> Extended Maintenance Support (EMS): 31-DEC-2005
...
>
>
> Customer Action:
> To upgrade/migrate, U.S. customers must contact Client Relations at the
> following: (NOTE: Non-U.S. customers must contact their Oracle Local Support
>
> Center (LSC).)
> West: (719) 785-7600 Central & Mountain: (719) 635-8900 East: (407) 240-
> 8900 Toll-Free: 1-800-223-1711
>
>
> Exceptions and/or Miscellaneous Information:
>
>
> Extended Maintenance Support (EMS) will be offered on the following
> platforms
> ONLY until 31-DEC-2005:
> Compaq Alpha OpenVMS (DEC)
> Compaq Tru64 UNIX (Digital Unix)
> Data General Intel Unix
> Fujitsu-Siemens RM200-600E Reliant Unix
> HP 9000 Series HP-UX
> IBM NUMA-Q DYNIX/ptx (Sequent)
> IBM OS 390 (MVS)
> IBM RS/6000 AIX
> Intel Based Server LINUX
> Intel Caldera Open UNIX 8 with LKP
> Microsoft Windows 2000
> SGI Unix
> Sun SPARC Solaris
> UnixWare (SCO)
> Novell NetWare Customers:
> ALL Oracle products on Novell NetWare will be desupported 31-DEC- 2001. In
> order to ensure that customers have sufficient time to migrate to the
> terminal
> release on Novell Netware, Oracle is extending ECS for Oracle Server -
> Oracle8i 8.1.7 on Novell Netware until 30-SEP-2002.
...
>
>
> This desupport notice is addressed to the customer's contact currently on
> file
> with Oracle Corporation. (NOTE: If the contact information is not current,
> please email the current contact information and CSI# to
> [EMAIL PROTECTED])
> This document is for informational purposes only, and is intended to outline
>
> Oracle Corporation's current migration path. The information in this
> document
> is subject to change without notice at Oracle Corporation's discretion. In
> accordance with Oracle Corporation's current transfer policy, future
> releases
> of Oracle programs (migration paths) are provided to customers who have a
> valid support contract only.
> Customers with a current support contract may also view the current
> desupport
> notice via Oracle MetaLink at http://metalink.oracle.com, under "Product
> LifeCycle" --> "Desupport Notices".
>
> ----------------------------------------------------------------------------
> -
>
> For further assistance, please email [EMAIL PROTECTED]
> Last modified: 12-Feb-2002 15:31:28 (U.S. Pacific Time)
> .
>
> ---end---
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