Thanks a lot to all who replied ! The upgrade issue is postponed by the customer ;-( Apparently they'll need to upgrade the O/S as well (they currently use Digital 4.0d , while the earliest version Oracle8i OPS is certified on is 4.0e, and 9i RAC is supported on 5.*). So , now the customer should decide whether or not they'd go for it. BTW , support is not an issue for them. The customer is the largest (and arguably the only) wireline telephone company in Israel and is the largest customer of Oracle Israel. Their support contract includes (among the rest) FREE upgrades , performed by Oracle consultants on site.
DBAndrey * 03-9254520 * 058-548133 * mailto:[EMAIL PROTECTED] -----Original Message----- Sent: Monday, August 19, 2002 3:42 PM To: [EMAIL PROTECTED] Cc: [EMAIL PROTECTED] Andrey, Playing Devil's advocate, the only valid reason I can think of is due to support issues. An unsupported version of Oracle is something of problem should you find new bugs. The platform it's on will no doubt leave it's support window at sometime in the future. If the customers are happy, how will they benefit from partitioning? I know there is an incredible array of new features available in 9i RAC that will enhance performance, but if the customers are happy they won't care. There may be other issues they have concerns about, such as security. Maybe they would like encryption built into the database? Or perhaps the Virtual Private Database is of interest to them? Why not check the new features list, and see if there are items there that would be beneficial the customer from a business perspective. As a fellow DBA, I can understand your point of view. But the $$ needs to be justified. Jared Andrey Bronfin <[EMAIL PROTECTED]> Sent by: [EMAIL PROTECTED] 08/19/2002 06:33 AM Please respond to ORACLE-L To: Multiple recipients of list ORACLE-L <[EMAIL PROTECTED]> cc: Subject: Reasons to upgrade from Oracle 7.3.4 to 8i Dear gurus ! I know it's a "beaten to death horse", but... I want to convince a customer to upgrade their OPS 7.3.4 DB to an Oracle 8.1.7 OPS or even (in a best case for me) to Oracle9i RAC (don't even know whether or not one exists and is supported for Digital UNIX on EMC Symmetrix storage). I am sure this has been discussed 1000s of times here , but ... i need the arguments to convince them. I can't tell them "upgrade because 8.1.7 delivers better performance , availability etc...and 7.3.4 is outdated" , they simply won't buy it. They run that OPS 7.3.4 DB for several years now and are quite happy with it. I need to explain in details why they should invest in the upgrade. Now , the only real reason i can think of is partitioning . They will definetly benefit from it. I need more reasons. Thanks a lot in advance. DBAndrey * 03-9254520 * 058-548133 * mailto:[EMAIL PROTECTED] -- Please see the official ORACLE-L FAQ: http://www.orafaq.com -- Author: Andrey Bronfin INET: [EMAIL PROTECTED] Fat City Network Services -- (858) 538-5051 FAX: (858) 538-5051 San Diego, California -- Public Internet access / Mailing Lists -------------------------------------------------------------------- To REMOVE yourself from this mailing list, send an E-Mail message to: [EMAIL PROTECTED] (note EXACT spelling of 'ListGuru') and in the message BODY, include a line containing: UNSUB ORACLE-L (or the name of mailing list you want to be removed from). You may also send the HELP command for other information (like subscribing). -- Please see the official ORACLE-L FAQ: http://www.orafaq.com -- Author: Andrey Bronfin INET: [EMAIL PROTECTED] Fat City Network Services -- (858) 538-5051 FAX: (858) 538-5051 San Diego, California -- Public Internet access / Mailing Lists -------------------------------------------------------------------- To REMOVE yourself from this mailing list, send an E-Mail message to: [EMAIL PROTECTED] (note EXACT spelling of 'ListGuru') and in the message BODY, include a line containing: UNSUB ORACLE-L (or the name of mailing list you want to be removed from). You may also send the HELP command for other information (like subscribing).
