One note, these types of service providers tend to specify the number of hours per 
week that they will dedicate to your site.  This normally covers things like normal 
monitoring only.  Anything else is done by the hour or part thereof and it's normally 
EXPENSIVE!  Case in point is a vendor (name to remain anonymous as they almost became 
my employer) that dedicated 10 hours to your site each week, basically 2 hours per day 
which did just cover the monitoring.  Anything else above that was at the hourly rate 
of $300 per hour.  An Oracle upgrade was a normal 40 hour job by the time you included 
planning for, testing the upgrade, and implementation.  Try to fit that into your 
budget, OUCH!!!

Dick Goulet

-----Original Message-----
Sent: Wednesday, April 02, 2003 4:29 PM
To: Multiple recipients of list ORACLE-L


Ramesh
   If you visit the web sites of vendors that provide this type of service,
you may find the white papers you desire. I went to Google and typed Oracle
remote dba and found a lot of sites.
   In general terms, these companies work by first getting to know your
site, having one of their employees come to your site for a week or two.
Then they require you to install some monitoring software like BMC Patrol.
Then you work together to set some guidelines on what they will monitor and
what action they will take under certain circumstances. In addition, they
can perform "staff augmentation" tasks as you desire. For example, if your
site doesn't have the staff to upgrade to a newer Oracle version, they can
plan that task and perform the upgrade.

Dennis Williams
DBA, 40%OCP, 100% DBA
Lifetouch, Inc.
[EMAIL PROTECTED] 


-----Original Message-----
Sent: Wednesday, April 02, 2003 2:34 PM
To: Multiple recipients of list ORACLE-L


Dear All
Can anyone of u throw light on how remote dbas work. I would appreaciate if
any whitepaper / document on this topic is sent to me directly at
[EMAIL PROTECTED] or [EMAIL PROTECTED]

TIA

Best Regards
Ramesh D. Papnoi

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