Hi List, One of my customers gets HP Servicedesk 4.5 implemented. The database that has been created by on of the DBA's for the application is Oracle 8.1.7.4, on AIX 4.3.
The database has characterset UTF8, which is the standard here. Now ServiceDesk has bad performance. HP claims that the characterset is wrong, and a new database has to be created with character set WE8ISO8859P15. I've never heard of bad performance due to differences in character sets, probably because of my lack of experience. Anyone familiar with this issue? TIA, Carel-Jan -- Please see the official ORACLE-L FAQ: http://www.orafaq.net -- Author: Carel-Jan Engel INET: [EMAIL PROTECTED] Fat City Network Services -- 858-538-5051 http://www.fatcity.com San Diego, California -- Mailing list and web hosting services --------------------------------------------------------------------- To REMOVE yourself from this mailing list, send an E-Mail message to: [EMAIL PROTECTED] (note EXACT spelling of 'ListGuru') and in the message BODY, include a line containing: UNSUB ORACLE-L (or the name of mailing list you want to be removed from). You may also send the HELP command for other information (like subscribing).
