I was at an Oracle usergroup meeting last week and a guy at Oracle said the following 
happened. Can anyone confirm? Just curious.

1. Orbitz did an upgrade to some software other than Oracle. I think it was firmware. 
They did NOT test it first. Did it directly in production.

2. This corrupted a control file. They did multiplex their control files. 

3. However, they chose to restore the control file from tape. This invalidated their 
database.

4. So the delay was restoring the whole database from tape and rolling forward. 

Anyone know if that is what what happened? Wouldnt surprise me, however, it is 
Oracle's side of the story... 

I know atleast one other person from the list was there. I forget the guys name who 
said it. He is one the RAC specialists.  

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