*Hi                         *

*Please lookup the below position and if you feel comfortable ,then please
send me your updated resume*



*Position       :  Network Engineer with VOIP Exp. *

*Location      :  Austin , TX *


*Interview   :  Phone/ Skype Duration     : 4+ Months *

*To perform advanced Voice-Over IP communications systems work which will
involve:*

*Job Requirement*

   - Implementation, maintenance, and monitoring of the agency’s
   communications systems
   - Install, configure, test, upgrade, and maintain communications systems
   equipment and software
   - Direct the implementation of modifications to agency’s communications
   systems
   - Manage and administer Call Manager servers, including planning and
   coordinating application upgrades and maintenance activities
   - Maintain quality of service (QOS) controls to support voice over
   IP/frame relay/ATM
   - Configure telephony applications such as CVP, ICM, IP communicator,
   interactive voice response along with other call-center centric software
   packages
   - Monitors the communications systems environment and takes corrective
   measures to ensure efficient and resilient performance.  Review systems
   vulnerability assessments to ensure compliance with recognized industry
   standards and best practices
   - Coordinate immediate corrective action to communications systems known
   to have any security weaknesses or vulnerabilities, including installing
   appropriate patches or upgrades
   - Configure, monitor and maintain communications systems monitoring and
   performance measuring systems
   - Troubleshoot complex systems problems related to communications
   systems infrastructure
   - Use network sniffer and other diagnostic devices to analyze and
   troubleshoot communications systems problems
   - Cross train team members in IP telephony concepts and practices.

*The Worker must be able to work under limited supervision of the Section
Manager of Network and Communications.*

*Onsite Requirements: Worker will be required to work on site with the
team.  Working remotely will be limited and must be pre-approved by the
Project Manager and Direct Supervisor.*
Job Responsibilities

   - Strong written, verbal, and interpersonal communication skills.
   - Must be able to work independently in a diverse team environment with
   local and remote teams
   - Must possess problem-solving skills and ability to multi-task with
   readiness to put in extra efforts when necessary
   - Perform related work as assigned
   - Must be able to work independently
   - Knowledge of software development methodologies
   - Must possess problem-solving skills and ability to multi-task
   - Must be able to work around projects and deadlines with readiness to
   put in extra efforts when necessary

Minimum Requirements

   - 6 years’ experience with Cisco Unified Call Manager
   - 6 years’ experience with Cisco Unity/Unity Connect
   - 6 years’ experience with Cisco Unified Contact Center Enterprise
   (UCCE/CVP)
   - 6 years’ experience with Cisco routing and switching
   - 4 years’ experience with the administration of Windows and Linux based
   servers and workstations
   - 4 years’ experience  working knowledge of Session Initiation Protocol
   (SIP), H.323 protocols
   - 4 years’ experience with Studio VXML applications and Customer Voice
   Portal (CVP) scripting
   - 4 years’ experience with Network and VoIP performance monitoring and
   capacity management
   - 4 years’ experience in developing and implementing modifications to
   Agency-wide Automatic Call Distributions (ACD)
   - 4 years’ experience in developing ICM routing scripts and Studio VXML
   applications for ACD’s
   - 4 years’ experience in configuring telephony applications such as
   interactive voice response (IVR)
   - 3 years’ extensive experience integrating VoIP Applications and
   Systems with complex security requirements
   - Cisco Certified Network Professional (CCNP) Collaboration
   certification (current)

Preferences

   - Cisco Certified Voice Professional (CCVP)
   - Cisco Certified Internet Expert (CCIE) Voice







Regards ,

Vikas Gupta

Technical Recruiter

VSG Business Solutions

Phone: 302-261-3207 x 109

Email ID : [email protected]

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