*Need GC or USC OnlyLocation : NY-New York/Nyc*
* Duration: 6+Months*
The ServiceNow Consultant will drive the adoption of ServiceNow at our
client with the goal of improving the productivity of the IT department and
the company as a whole.
The position involves: identifying areas where ServiceNow could provide
efficiencies; working directly with internal users to gather requirements;
and developing, testing and deploying solutions.
Responsibilities:
• Get to know the needs of internal users and lead requirements
gathering sessions
• Prepare requirement specifications and solution designs
• Configure all application UIs, workflows and notifications
• Design, develop, and maintain integrations with other applications
such as Active Directory, Workday Altiris, Casper, Jira, etc.
• Maintain and improve the internal IT portal website
• Provide leadership, mentorship and technical guidance to team members
• Communicate clearly with technical and nontechnical colleagues alike
• Facilitate the implementation and integration of all modules
• Facilitate and test all system updates and configuration changes
• Ensure configuration consistency across development, test and
production environments
Qualifications:
• BS Degree in Computer Science or related field
• 4+ years of IT experience
• 3+ years JavaScript experience
• 1-3 years in ServiceNow experience
• Experience implementing ServiceNow modules including : Incident, SLA,
Surveys, Change, Problem, Service Catalog, Configuration Management, LDAP,
SSO, MID Server, Inbound emails
• Hands-on technical delivery including required documentation of
cost-effective ServiceNow solutions using a number of technical skills such
as HTML, XML, JavaScript/AJAX, Integrations (web services, SOAP, email)
• DAP, SSO and mid-server implementation and integration
• Experience in designing and developing SOAP and RESTful web Services.
• Good understanding of ITIL v3 processes.
• Working knowledge of web applications, networks, protocols and email
• Excellent verbal/written communication, problem solving ability, and
time management skills
• Project Management or front end UI experience a plus
*Regards,*
*Upendra Nath*
*(Deputy Resource Manager)*Ramy Infotech
----Consulting redefined
5201 Great America Parkway Suite 320, Santa Clara CA 95054
Phone : *408-317-9256 Ext-311*
Fax : 408-273-6834
Email : *[email protected]* <[email protected]>
URL : www.ramyinfotech.com
YahooID: *upendra.recruiter*
GTalk ID: *upendra.ramy*
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