*Hi,*

*Please find below details for the position of Salesforce Admin/Business
Analyst and send me your updated resume.*



*Position:              Salesforce Admin/Business Analyst*

*Location:             Cambridge, MA*

*Duration:             9+ month               *

*Interview            Phone/Skype *







*Job Responsiblities*

Client HR is in need of a resource to act as the solution designer and
in-house expert on our salesforce platform, which is used within HR as a
case management tool, an enterprise-wide HR portal, a knowledge management
solution, and a community/chatter collaboration tool. This person will be
part of the People Systems team working on projects that require you to
leverage your in-depth understanding of the salesforce platform (focused on
case management, queue configuration, knowledge, chatter, community
portals, user and permissions administration) to partner with HR
stakeholders on solutions the platform can offer. This person will define
requirements for end to end HR solutions. This person will work with
members of the People Services leadership team, other HR COEs, IT, and
outside vendors to collaboratively develop comprehensive and sustainable
solutions, helping Biogen HR to fully leverage the salesforce platform.

This person will perform requirements gathering activities as well as
requirements documentation including data flow diagrams by working with the
multiple stakeholders. This individual will need to be skilled both as a BA
and solution consultant and as a ‘doer’ – someone who can understand the
business requirements and then work to configure and perform administration
tasks within the salesforce platform to deliver a solution. In some cases,
the person will partner with IT or outside developers to build a full
solution to an HR business opportunity, focused on automation and
improvement of HR service delivery.

*Required skills:*
- Have 5-7 years prior experience working as a business analyst.
- Have extensive experience as an administrator and configure of the
salesforce platform, with particular skills in case management, knowledge,
community, chatter, permissions, queues, and users.
- Have strong familiarity with data mapping, data flow diagrams and
requirements documentation best practices
- Have strong analytical and creative problem solving skills
- Be process oriented (i.e. change control, requirement gathering, process
flow diagramming, testing, etc).
- Have excellent verbal and written communication skills.
- Be capable of working on multiple projects at once.
- Be able to work independently
-Be able to work well on matrixed teams.





*Thanks and Regards*

*Vikas Gupta*

*Technical Recruiter*

*Srimatrix Inc.*

Direct: 4692098270

vi...@srimatrix.com

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