*!! HOT REQUIREMENT
!!                                          *



*Position : Technical Support Engineer*

*Location : Birmingham, AL*

*Duration : 6 month*

*Note: 6+ years of experience*


*Proficiency with Public Cloud platforms (IaaS/PaaS) like AWS (preferred),
OpenStack, GCE, etc.*
*Technical Support Engineer* *Job Description*

We are looking for a Technical Support Engineer to work in a
multi-disciplinary team creating World-Wide Scale Service Platform for
Banking Services in the cloud. Your primary responsibility will be to
analyze,  troubleshoot and solve issues related to the various
architectural pieces, and to coordinate with the rest of the team
understanding the different layers of the infrastructure. Thus, a
commitment to collaborative problem solving, adopting new technologies, and
quality communication is essential.
*Responsibilities*

●        Interact with product management, project management and
development teams to develop a strong understanding of the project

●        Identify bottlenecks and issues, and devise solutions to these
problems

●        Think out of the box, beyond processes and tools

●        Participate in troubleshooting and understanding of issues with
different teams to drive towards root cause identification and resolution

●        Take an issue with little detail and ask relevant questions

●        Use details to solve issues, or determine the root causes

●        Strong customer relations and communication skills

●        Strong aptitude for learning new technologies and how they related
to a variety of customers

●        Proven ability to work independently.  Position will include some
on-call responsibilities.

●        Support production deployment of applications and perform
“validation testing” during the off-hours maintenance windows


*Technical Skills*

●        6+ years of experience

●        Strong technical background, and experience using Linux

●        *Proficiency with Public Cloud platforms (IaaS/PaaS) like AWS
(preferred), OpenStack, GCE, etc.*

●        Monitoring tools like *Dyntrace, Nagios, Munin, Zenoss*, etc.

●        Excellent communication, presentation and collaborative
problem-solving skills

●        Great team player who has a strong desire to change the way people
use their services and data and have an impact on a small team

●        Experience with Relational stores (*Postgres, MySQL, Oracle*, etc.)
*Business Skills*

●        Experience with Agile project methodologies

●        Familiarity with continuous integration and deployment

●        Good communication skills and organization
​*Added Value*

Knowledgeable on Banking environments and able to manage relationship with
stakeholders in ​technical areas such as Security, ​Architecture,
​Communications and ​Systems Infrastructure, including Cloud teams





*Thanks and Regards,*

*Ishant*

Sr. IT Recruiter

Technocraft Solutions LLC

3974 Brown Park Drive, Suite F

Hilliard, Ohio-43026



*Email*: *[email protected]* <[email protected]>

*Contact*: *(972)2324173 Ext 113*

*Yahoo ID / Gmail ID*:  *ishant.technocraft*

Technocraft Solutions |www.technocraftsol.com |www.xdimensiontech.com

*Partner with XDimension Technology*





*Note: Technocraft Solutions LLC works with Direct Client’s and Preferred
Vendors Nationwide. *



*Your confirmation would means that you understand the level of Technocraft
Solutions LLC association for the mentioned project and will not approach
Technocraft Solutions LLC Client directly*

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