Hi Friends, Hope you doing fine.
Kindly share the resumes of your consultants for the below requirement. Please check the complete JD before submission. Skills : Junior Windows Admin Location : Santa Clara, California *Hourly Rate ($): $40 (Max)* *Please don’t bargain the rate part.* Job Description This role will provide technical support and consulting services on all IT related matters, including laptop and desktop hardware, peripherals, desk phones and mobile phones as well as having in-depth knowledge with administering VOIP systems, network switch configurations, Windows servers, video conferencing systems, and other backend systems and services. The position will also provide ad hoc training on application use and various internal process and procedures as well as assist in ordering hardware, inventory management and other system administrative tasks, as needed. The successful candidate must be capable of providing optimum customer service to a wide variety of users through professional commitment and dedication. This candidate must also be able to adapt to change and learn quickly in a fast growing and highly dynamic environment. This job may require occasional evening and weekend shifts. Responsibilities • Troubleshoot issues on multiple computer platforms: Macintosh, Windows, Linux, and mobile devices • Experience with creating, modifying, and updating images as well as other methods of OS installation • Experience providing services to organizations spread across multiple locations and collaborating remotely with staff in remote locations • Configure, deploy, maintain, troubleshoot and support computer workstations, laptops, printers, mobile devices and telecommunications equipment. • Install and support PC, laptop, tablet and mobile hardware and software (certifications from A+ or N+ are a plus). • Diagnose and resolve unique, nonrecurring problems associated with application software and operating systems; determine the source of problems and classify their level, priority and nature. • Provide advanced support for multiple enterprise applications including: e-mail, calendar scheduling, word processing, spreadsheets, presentations, Internet browsers, as well as specialized department-specific applications • Performs remedial repairs on computers, laptops, printers and any other peripheral equipment • Performs general preventative maintenance tasks on computers, laptops, printers and any other peripheral equipment • Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Administrator • Provide user data and application recovery • Take ownership and responsibility of queries, issues and problems assigned to the Desktop Support Administrator. • Develop trends by monitoring and analyzing incoming calls, problems and support requests Operational • Document procedures, standards, best practices configurations, settings, installation sequences and back-out instructions • Responsible for tracking hardware and software inventory • Experience with creating, modifying, and updating images as well as other methods of OS installation • Experience providing services to organizations spread across multiple locations and collaborating remotely with staff in remote locations • Provide end user support for various models of the iPhone, Android, and other Active Sync mobile devices • Experience supporting and administering a corporate VOIP phone system • Experience supporting a video conferencing system • Good knowledge of various hardware types and form factors • Ensure that resolutions are consistent with company standards Requirements • Prefer 5+ years IT experience, including technical training • Self-starter and fanatical about providing excellent customer service, follow-through, and ongoing communication to internal customers • Expert knowledge of Windows operating systems and Microsoft Office suite of applications • Advanced knowledge of Macintosh and Linux platforms • Experience in using PC-based word processing, presentation, and e-mail software preferred • Knowledge of network configurations: LAN, WLAN, Wirele Thank you. *Tiru Moorthy * One Tiffany Pointe, #106 Bloomingdale,IL-60108 Systems Software Solutions Inc. D/b/a 3S USA INC. Office *:**630-506-6115*| Fax *630 -246-6624* [email protected] | http://www.3susa.com/ | LinkedIn <https://www.linkedin.com/pub/tiru-moorthy-%E2%98%81-cloud-computing-recruiter/9a/607/696> *Certified MBE/DBE|FBE|8a (SBA) | Honored to serve US Military* *It is a must to provide H1 COPY for H1b visa holders for submission.* *Disclaimer: *We at 3S USA INC., respect your On-line Privacy. Under Bills.1618, Title III passed by the 105th U.S. Congress this mail cannot be considered spam as long as we include contact information and a remove link for removal from our mailing list, so we do not believe this email is unsolicited. If you wish to be removed from this mailing list, please reply with "REMOVE" in the subject line. Any inconvenience caused is regretted. -- You received this message because you are subscribed to the Google Groups "Oracle-Projects" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. 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