*Hi,*
*Please check the JD and let me know if you have any candidates available. * *Role :* *IT Support/Operational Support/ Support Analyst / DMO Location : Jackson, MI* *Duration : 6+ months * *Interview: Phone then Skype* This position is accountable for providing IT support in IT Resource Management for Enhancement and Operational Support plan maintenance services, Clarity Access updates, Organizational Change Management, Work Management tool training and Demand process training. *Responsibilities:* - Update and communicate Demand process documentation (including M&M) - Enhancement plan maintenance (service offered to portfolios) and coordination with Request Coordinators - Monthly Enhancement forecast rollup for IT and portfolios - Provide assistance with Clarity/Service Now for portfolio teams - Respond to Clarity Access request tickets and initial configuration of plans - Development of job aids to support processes *Qualifications:* - Basic computer skills required - Expertise in Microsoft Office tools required - Experience in process documentation is desirable - Effective verbal and written communication skills *Thanks and Regards* *Vikas Gupta* *Sr. Technical Recruiter* *Phone: 4692098270* -- You received this message because you are subscribed to the Google Groups "Oracle-Projects" group. To unsubscribe from this group and stop receiving emails from it, send an email to oracle-projects+unsubscr...@googlegroups.com. To post to this group, send email to oracle-projects@googlegroups.com. Visit this group at https://groups.google.com/group/oracle-projects. For more options, visit https://groups.google.com/d/optout.
