Direct Client Need Linux Admin Minneapolis MN Rate : $50/hr c2c
6-8 years This role will provide technical subject matter expertise and operational support for the Hosting Infrastructure Services team. Responsibilities include: - Perform 24X7 production support (on-call rotation) for the server infrastructure environments - Establish command and control during incident bridges and drive vendor teams towards identification and circumvention where appropriate - Provide technical leadership and subject matter expertise during incidents linked to server/storage infrastructure - Escalate incidents where needed to ensure appropriate resources are engaged internally and externally within the hosting vendor - Establish diagnostic procedures or scripts to be executed during incidents to validate health of server/storage components - Partner with application production support teams to diagnose, troubleshoot and drive closure to incidents and problems linked to server/storage infrastructure - Lead hosting vendors through root cause analysis efforts for incidents linked to server/storage infrastructure - Establish relationships within the support organization and identify opportunities for increased collaboration or improvement -Identify, research, and drive resolution of issues or gaps that present risk to the health of the Storage environment. -Contribute to process development and documentation efforts (e.g. Monitoring /Alerting processes, Reporting processes, etc) -Document standard operating procedures. - Mayank Sharma IDC Technologies Inc. Ph : 408-852-7193 Email: [email protected] GTalk: [email protected] Yahoo IM : sharmayank22 -- You received this message because you are subscribed to the Google Groups "Oracle-Projects" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/oracle-projects?hl=en.
