Dear Associate, Hope you are doing well. I am a technical recruiter with Panzer Solutions LLC Software
Implementing and IT consulting company located in CT. Please go through the Job Description and send me your updated resume with contact information. *Title: Technical Support Engineer * *Location: San Jose, CA * *Contract: 6+months(renewed quarterly) * The Technical Support Engineers will provide first line phone and email consultation to several clients. They will serve as a focal point for large account network problem resolutions. Candidates will be expected to perform troubleshooting tasks on network management tools. They will be expected to resolve customer issues and close customer tickets efficiently. They will be responsible for ensuring that the customer relationship is managed through proactive customer communications, by providing rapid response and guaranteeing that estimated response times are communicated up front. These customer issues often include product bugs, DNS issues, device configurations problems, and troubleshooting connectivity issues as well as training the customer on unfamiliar features. In general work on problems of diverse scope. Required Experience and Skills: 1) Mid level Unix/Linux System Admin skills (not only installing Unix/Linux server but also working on command line and supporting applications and Operating system troubleshooting) 2) Basic fundamental knowledge of Networking 3) Good customer support skills + communication skills 3 to 5 years hands on Linux system administrator skills. Proficiency in Solaris 10 and current usage. Strong understanding of switches, routers, firewalls, proxies and subnetting. Good working knowledge of standard protocols such as Telnet, DNS, FTP, and SSH,. Experience with UNIX shell scripting (Perl preferred; or, PCP, TCL, Python or Ruby) Experience with Traffic Sniffers such as Ethereal. 5 years in a role with customer-facing support responsibilities Standard troubleshooting skills Strong written and verbal communication skills. EDUCATION Bachelors Degree or equivalent experience ___________________________ Thanks Tom Hanks | Technical Recruiter Panzer Solutions LLC 45 Stuart Ave, K Norwalk CT 06850 USA [email protected] Direct: 203-347-9129 Fax: (203) 286-1457 URL: www.panzersolutions.com Notice of Confidentiality: The information contained herein is intendaed only for the confidential use of the recipient. If the reader of this message is neither the intended recipient, nor the person responsible for delivering it to the intended recipient, you are hereby notified that you have received this communication in error, and that any review, dissemination, distribution, or copying of this communication is strictly prohibited. If you receive this in error, please notify the sender immediately by telephone, and destroy this e-mail message OR reply with the subject “REMOVE” such that your email would be taken out of our distribution list.... -- You received this message because you are subscribed to the Google Groups "Oracle-Projects" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/oracle-projects?hl=en.
