Pls submit resume with current location, rate and availability!!
Cognos BI application support Milpitas, CA 6-12 Months 7+ years of IT experience out of which 4+ should be in designing, developing and supporting Cognos BI applications . Experience in customer facing roles like requirement analysis and direct customer support of BI applications is a must. . Experience in working with ERP or CRM systems as data sources and thorough BI functional knowledge in at least one of the areas: Finance, Sales & marketing, Planning and forecasting, Supply Chain . Technical skill-set should include Cognos Report Studio, Query Studio, Framework Manager modeling, Powerplay Transformer cube modeling in Cognos v8 and above . Strong background of RDBMS (Oracle or MS SQL server), Windows application server and data warehouse concepts . Experience in trouble shooting, issue resolution and performance tuning of Cognos reports, cubes, dashboards and jobs. . Candidate must work directly with business partners - Soft skills are extremely important - Communication, Proactive Planning, Negotiation and Conflict Management . Have strong understanding of the Medical Devices and Diagnostics (MD&D) business processes . Experience with Call Management tools like Remedy. . Experience in SAS will be a plus . Cognos 8 certification strongly encouraged . Take transition from out-going support personnel . Support business partners by providing minor fixes and enhancements as needed . Support on-going infrastructure upgrades and performance improvements . Work in onsite-offshore model . On-call weekend/month end support . Monitor infrastructure, proactively work with IT systems support to maintain systems . Maintain BI platform with less than 1% downtime and meet all agreed upon SLA . Identify recurring issues/alerts and conduct root cause analysis . Log calls details in Remedy. Track calls to closure . Able to plan/track tasks/activities . Report progress/challenges to Project Manager Thanks. - Mayank Sharma IDC Technologies Inc. Ph: 408-852-7193 Email: [email protected] GTalk: [email protected] <http://www.linkedin.com/in/mayank1/> http://www.linkedin.com/in/mayank1/ www.idctechnologies.com <http://www.idctechnologies.com/> ISO 9001-2008 Certified Certified Description: Description: Description: Description: Description: Description: Description: Description: Description: Untitled Description: Description: Description: Description: Description: Description: Description: Description: Description: bbb P Please do not print unless it is absolutely necessary. Spread environmental awareness. The contents of this e-mail and any attachments are intended solely for the use of the named addressee(s)and may contain confidential and/or privileged information. Any unauthorized use, copying, disclosure, or distribution of the contents of this e-mail is strictly prohibited by the sender and may be unlawful. If you are not the intended recipient, please notify the sender immediately and delete this e-mail. -- You received this message because you are subscribed to the Google Groups "Oracle-Projects" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/oracle-projects?hl=en.
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