*Greetings!*

*
*Our* “Cupertino, CA” *based client is looking for* “System Test Lead
(Telecom Domain)” *to fill its *Contract* opportunity.

*
*

*Title**: System Test Lead (Telecom Domain) *

*Locations:* Cupertino, CA

*Duration: **9+ Months*

* *
* *

*Job Description: *

* *

·         *Genesys Experience  *

o   Understanding the working of a contact center

o   Fair knowledge on Genesys Framework ( Tserver, Statserver, URS)

o   Add, Change, Delete phone extension and user configuration in Genesys
as needed.

o   Fair knowledge on Genesys Inbound and Outbound

o   Knowledge on Multi-Channel Routing (MCR) is an advantage

o   Should have fair knowledge on basic CTI concepts, ACD and IVR

o   Flair for writing test cases on contact center scenarios

o   Should have fair knowledge on SIP technologies

o   Call Flow Analysis

·         Should be able to work in a client facing role and co-ordinate
with Client Project Managers and other external stake holders

·         Ability to gather test requirements, create Test Strategy, Test
Plan and drive end to end QA execution in a fast paced multi vendor
environment

·         Should be able to understand technical architecture and translate
this into Test Strategy

·         Manage test delivery with offshore team, planning, review,
monitoring and reporting project status

·         Technical hands-on experience on Functional testing is essential

*
*

*Warm Regards,*

*Viduthalai Selvan (Vidu)*
*Direct**: *732-328-2287

*[email protected]* | *www.first-tek.com*



*Ranked 31st on Deloitte 2008 NY, NJ, CT Technology Fast 50*

*A 2007 Inc 500 winner for 2004-2006*

*A 2007 NJ Finest winner for 2004-2006*

*Ranked 4th on Deloitte 2007 Technology Fast 50 for 2002-2006***

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