*PLEASE RESPOND TO: duvalla.nar...@ivisionsol.com <duvalla.nar...@ivisionsol.com>*
*Hi Partners.........* *Application Support DR – Reporting and Collaboration Tools * *RESTON, VA* *Position Overview* The Infrastructure Operations/Tools Support organization, is seeking an Application Support professional to provide transitional support for disaster recovery infrastructure on a variety of tools in the reporting and collaboration space. The hired candidate will work alongside our operations support and disaster recovery project teams to ensure a consistent end user experience in a fast paced, high availability environment *Responsibilities Include* - Functions as a focal point between enterprise tools and disaster recovery for tools related to business intelligence including MicroStrategy 9.3, SQL Server Reporting Services 2008 (SSRS), Confluence Wiki (Wiki) and Sharepoint 2010 - Occasional engagement with project managers, end users, business analysts, and IT partners by blending technical knowledge with business best practices - Provide efficient and effective resolution to internal/external client created cases as needed for all of the tools indicated. - Diagnose problems within commercial (COTS) and/or proprietary enterprise platforms - Assist in the release and deployment of product updates - Participates in a rotating evening/weekend shift *Basic Requirements* - Typically has 5+ years related experience - College degree or equivalent experience - Must have tool upgrade experience - Must have enterprise application support experience - Excellent Diagnostic and Problem Solving Skills - Experience working in Unix/Linux and Windows environments - Experience remotely diagnosing networked computer systems. - Able to work in a team-focused, fast-paced environment - Demonstrated creative problem-solving skills - Demonstrated programming skills (Java, shell) in Unix and Windows environments - Excellent oral, written communication skills - Excellent customer interaction skills is a must - Available for weekend and evening support as required *Preferred Skills* - Basic networking skills, an understanding of firewalls and network infrastructures a plus. - Ability to engage with project managers, architecture engineers, database administrators, information security teams a plus - 2+ year experience querying and using relational databases - 4+ years serving as a tool administrator (e.g.MicroStrategy 9.x, SSRS 2005/2008, Wiki, Sharepoint) 1+ years working in an IT operational support organization With Regards Duvalla Naresh Phone: 703.994.4545, Ext : 2057 | Direct Line : 703.595.2976 | Fax: 703.373.2975 e-mail : duvalla.nar...@ivisionsol.com | website: www.ivisionsol.com -- You received this message because you are subscribed to the Google Groups "Oracle-Projects" group. To unsubscribe from this group and stop receiving emails from it, send an email to oracle-projects+unsubscr...@googlegroups.com. To post to this group, send email to oracle-projects@googlegroups.com. Visit this group at http://groups.google.com/group/oracle-projects. For more options, visit https://groups.google.com/groups/opt_out.
