HI Hope you are doing great!! Please find the requirement below , If you find yourself comfortable with the requirement please reply back with your updated resume and I will get back to you or I would really appreciate if you can give me a call back at my contact number
*804-859-7084. Position: QA Analyst Experience with Genesys Location:* *Charolotte, NC* *Duration: 12+Months Interview Mode: Skype * *Requirements:* · Writing and executing test scripts related to call routing and computer telephony integration. • Partnering with our application development teams to clarify requirements and identify risks and incompatibilities with design to ensure certification of code with quality. · Leverage telephony experience to develop new strategies and tools to enhance and increase efficiency of functional testing · Lead testing discussions with partners to resolve testing challenges and provide solutions to complex test problems. · Work with clients to establish and maintain a consistent test methodology to resolve questions during the testing process. · May serve as a coordinator for all testing activities on a project, including organizing activities with other testers and outlining dependencies from development · Analyze, test, and certify application-specific software and perform ambiguity reviews of business requirements and use cases and functional specification documents. · Participate in planning and directing testing milestones/schedules and assignments, and monitoring project status in comparison to cost/time projections. · Log, track, and verify resolution of software and specification defects. · Document all phases of QA process. Basic Qualifications: · 5+ years IT quality assurance and systems/application testing experience. *Minimum Qualifications: * · 4+ years of experience in Quality Center or similar tool · 2+ years of experience in testing call routing technologies · Strong understanding of call center and telecommunications technologies, including TDM and IP based phone switches, Genesys call routing, VoIP, and CTI · Ability to demonstrate knowledge of call center operations *Preferred Skills: * · Experience in working in a financial institution, with knowledge of how customers and accounts are setup. · *Experience with Genesys, Cisco, or similar call routing solutions. * · Strong understanding of computer networking with an emphasis in TCP/IP. · Familiarity with SQL administration and query construction · Proficiency with Windows operating systems · Basic experience with UNIX commands · Data Mining and SQL scripting skills Thanks and Regards, *Chetan Singh* | Sr. Technical Recruiter | [image: Description: Description: Description: Description: http://www.hcc.commnet.edu/g/icons/linkedin-icon.png]<http://www.linkedin.com/groups/DTSC-JOBS-4568877/about>[image: Description: Description: Description: Description: http://images1.wikia.nocookie.net/__cb20120618041960/glee/images/f/f1/Twitter-icon.png]<http://twitter.com/nchalana>[image: We Are Hiring]<http://jobs.dtscinc.com/candidates/myjobs/searchjobsdone.jsp?a=8ujdnwbz1fgg464jhnrh030its32or01deovs1ew5q4ynz5yc11nb6wjxn7l808a> *[image: Description: Description: Description: Description: Description: Description: cid:image001.png@01CD5B71.3BCBB390]* *……………technology is our business* 3900 Westerre Parkway, Suite 300, Richmond, VA 23233 *Mail: che...@dtscinc.com <che...@dtscinc.com>* *Direct: 804-859-7084 * FAX: 804-302-6031 In my absence please contact Ranjan Singh | email: ran...@dtscinc.com | P: 443-278-8866 . *P** Please consider the environment before printing this e-mail* *CONFIDENTIALITY NOTICE: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message.* No virus found in this message. Checked by AVG - www.avg.com Version: 2013.0.3462 / Virus Database: 3658/6986 - Release Date: 01/08/14 -- You received this message because you are subscribed to the Google Groups "Oracle-Projects" group. To unsubscribe from this group and stop receiving emails from it, send an email to oracle-projects+unsubscr...@googlegroups.com. To post to this group, send email to oracle-projects@googlegroups.com. Visit this group at http://groups.google.com/group/oracle-projects. For more options, visit https://groups.google.com/groups/opt_out.
