Hi Partners, Kindly let me know if you have any consultant for the following requirements.
Please respond back with an updated resume and all inclusive rates to [email protected] *Position: Telecom Engineer * *Location: Jacksonville, FL* *Duration: 6 months* *Verint WFM, Call recording, CISCO Call Manager, CTIOS* Ø *L2, L3 Incident Management* Ø *Implementation, maintenance, troubleshooting, and management of all Customer Services call routing projects* Ø *Verint WFM installation and upgrades* Ø *Support of call center infrastructure* Ø *Work with the design team to implement and test new applications and scripts in the ICM design and production environments* Ø *Script and configure various changes in various ICM environments* Ø *Troubleshot CTI and Envision application configuration* Ø *Troubleshoot Verint Call recording and web portal issues * Ø *Switching technologies like STP, MST etc...* Ø *Troubleshooting network performance issues(Voice and Data)* Ø *Telecom operations – Voice, phone deployments, PBX support* Ø *Configuration / Installation of telecom & network devices* Ø *Integration between Verint and CISCO call manager* Ø *Telecom device monitoring and Reporting* Ø *New hire phone setup & Process termination request* Ø *Troubleshooting and coordination with service provider* Ø *Cisco UCM, ICM and Voice gateways* Thanks & Regards Raja Burgeon IT Services LLC. 619 New York Avenue, Claymont, DE 19703 Phone No. : 302-338-9683; 302-220-4724, Fax : 302-355-1559 Email Id : [email protected] Website: www.burgeonits.com -- You received this message because you are subscribed to the Google Groups "Oracle-Projects" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/oracle-projects. For more options, visit https://groups.google.com/d/optout.
