A new Job, ID: 213168 <http://www.ejobsville.com/display-job/213168> was added at eJobsVille.com - For the Best Tech Jobs in Town <http://www.ejobsville.com/>
Title: Onsite Escalation Support Resource posted on 2014-07-25 19:27:29 Job Description:*Role: Onsite Escalation Support Resource* *Duration:* 6 Months plus *Work location:* Austin, TX *Hiring Mode (TP /FTE):* TP /FTE *Mandatory Domain:* Networking *Experience Level: 10-15 year* Job Requirements: *Job Description:* Responsibilities: - Reproducing customer issues escalated from support - Interacting with customer support to gather sufficient information to reproduce customer problems. - Identifying and fixing problems in released products - Interacting with product development for assistance in fixing problems and ensuring fixes are included in future releases - Creating test cases to verify fixes - Building and testing patches - Working with customers to tune their systems for improved performance - Facilitate problem solving and collaboration within the team. - Required knowledge, skills and abilities: - Bachelor’s degree in Computer Science or equivalent experience - 5+ years of experience in commercial software development or advanced degree. - Strong troubleshooting and analytical skills - Ability to work both independently and as part of a team - Ability to learn new skills and apply them quickly - Ability to understand legacy code to identify and fix problems - Strong verbal and written communication skills - *5+ years of programming experience with C/C++* - *3+ years of experience with Perl or equivalent language* - *Demonstrable proficiency in Linux system administration* - *Demonstrable proficiency with Linux shell scripting languages* - *Solid understanding of networking architecture such as routing/switching, IP, TCP/UDP, and application layers such as HTTP, SMTP, etc* - *Knowledge of Network/Web Security protocols ( Firewall, IPSEC VPN, HTTPS, SSL, TLS, Web Proxies, Classification engines, ,Radius, LDAP, IPS, identity firewall ), Deep Packet Inspection, and (L4-L7 application protocols)* - *Experience with Ethernet packet based analysis* - *Experience with networking and security tools such as Snort, nmap, nessus, wireshark, tcpdump, and tcpreplay.* - *Experience investigating core files using GNU debugger.* Salary: 45-50 *Click here to view full job description and apply <http://www.ejobsville.com/display-job/213168> (Registration not mandatory to apply for this job)* ------------------------------ Best regards, eJobsVille.com - For The Best Tech Jobs In Town -- You received this message because you are subscribed to the Google Groups "Oracle-Projects" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/oracle-projects. For more options, visit https://groups.google.com/d/optout.
